Job Description

Who we are

North Austin Animal Hospital is Hiring!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience

We are building something special at North Austin Animal Hospital, and this is your chance to be part of it! We're looking for established full-time veterinary receptionists who bring creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you've been looking for but thought didn’t exist, then North Austin Animal Hospital may be the place for you!

North Austin Animal Hospital, a well-established practice committed to unparalleled patient care and exceptional customer service, is looking to add a veterinary receptionist superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.

Why You'll Love it Here

• Consistent scheduling to foster
• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

What Our Veterinary Receptionists Bring

• Critical thinking, curiosity, and a can-do attitude
• Reliability and professionalism in a fast-paced setting
• Commitment to compassionate medicine and a great client experience
• Excellent communication skills
• Attention to detail and organizational skills

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Take the next step. You miss every chance you don’t take — don’t miss this one. Apply today!

Diversity, equity, inclusion, and belonging are core values at North Austin Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.