Job Description

Who we are

Helping Hands Veterinary Clinic Is Hiring a Veterinary Receptionist / Veterinary Assistant!

Position DetailsRole: Veterinary Receptionist / Veterinary Assistant Status: Full-time Salary: $16 – $18.70 per hour Schedule: Four 10-hour shifts per week; Saturday availability required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Four-day workweek, predictable scheduling, actual lunch breaks, six paid holidays, and an Employee Assistance Program

Looking for a veterinary role where you can help people, care for pets, and build your skills—all while having time for life outside of work? Helping Hands Veterinary Clinic is looking for a Veterinary Receptionist / Veterinary Assistant to join our team!

This hybrid role gives you the opportunity to be part of both the client service and patient care sides of veterinary medicine. Whether you’re welcoming clients at the front desk or supporting the medical team with patient care, you’ll play an important part in creating an exceptional experience for pets and the people who love them.

Why Our Veterinary Receptionists/Assistants Love It Here

At Helping Hands Veterinary Clinic, we believe great patient care starts with a supported team. We value dedication to our patients and clients, professional growth, teamwork, and creating a positive environment where people can enjoy coming to work.

• Four-day workweek
• Predictable scheduling
• Actual lunch breaks
• Supportive and collaborative team environment
• Opportunities to develop your veterinary assistant skills
• Professional development and continuing education opportunities
• Meaningful work helping pets and their families
• A workplace where your contributions are valued

What Our Veterinary Receptionists/Assistants Do

Client Care & Reception

• Greet clients and patients with warmth, professionalism, and compassion
• Answer phones and respond to client questions efficiently
• Schedule appointments and help maintain an organized daily workflow
• Check patients in and out while ensuring accurate client and patient information
• Process invoices and collect payments
• Communicate hospital policies, services, and basic care information clearly
• Maintain accurate client and patient records
• Help maintain a clean, organized, and welcoming reception area
• Handle client questions and concerns with empathy and professionalism
• Coordinate with veterinarians and the medical team to support efficient patient flow

Veterinary Assistant & Patient Care

• Assist veterinarians and technicians during examinations, treatments, and procedures
• Safely handle and restrain patients using compassionate techniques
• Prepare exam and treatment areas for patients and procedures
• Assist with basic patient care and monitoring
• Help collect and prepare laboratory samples as trained
• Clean, disinfect, and maintain patient care areas and equipment
• Stock treatment and exam areas with necessary supplies
• Help maintain accurate patient records
• Learn and develop additional veterinary assistant skills through hands-on training
• Jump in wherever needed to help keep the hospital running smoothly

What You’ll Bring

• A genuine passion for animals and helping people
• Strong customer service and communication skills
• A positive, dependable, and team-focused approach
• Ability to multitask and stay organized in a busy environment
• Compassionate and professional communication with clients and teammates
• Comfort working directly with animals
• Interest in learning and developing veterinary assistant skills
• Strong attention to detail and follow-through
• Willingness to help both at the front desk and with patient care responsibilities
• Ability to work four 10-hour shifts per week
• Saturday availability
• Previous veterinary, animal care, reception, or customer service experience is a plus

The Extras You’ll Actually Feel

A four-day workweek means an extra day for life outside the hospital, while predictable scheduling and actual lunch breaks help make those four workdays more manageable.

You’ll also have the opportunity to expand your veterinary assistant skills through training and hands-on experience. It’s a great fit for someone who enjoys client service but also wants to become more involved in the patient-care side of veterinary medicine.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re looking for a role where you can build relationships with clients, care for pets, grow your veterinary skills, and be part of a supportive team, we’d love to meet you.

Apply today and see what you can do with a little Helping Hands!

Diversity, equity, inclusion, and belonging are core values at Helping Hands Veterinary Clinic and Vetcor. We are committed to building and sustaining an inclusive and equitable workplace where every team member feels comfortable being their authentic self, experiences a true sense of belonging, and is empowered to reach their highest potential.