Job Description

Who we are

Penny Paws is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Full-time / Part-time Salary: Negotiable and based on experience Location: Arlington, TX Schedule: Flexible scheduling, including weekends and holidays as needed

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where No Two Days Are the Same?

Are you an animal lover with excellent customer service skills who thrives in a fast-paced environment? Penny Paws is looking for a friendly, organized Veterinary Receptionist to be the welcoming face of our practice while helping create exceptional experiences for pets and the people who love them.

This role is about much more than answering phones. Our reception team keeps the hospital running smoothly while creating a positive, supportive experience for every patient and client who walks through our doors.

Why Our Veterinary Receptionists Love Penny Paws

• Work alongside a team of passionate animal lovers
• Build meaningful relationships with pets and their families
• Gain hands-on exposure to veterinary medicine
• Opportunities for continued growth and development
• A fast-paced environment where every day feels different
• A collaborative culture built on teamwork and support

What You’ll Do

• Greet and check in clients and their pets with warmth and professionalism
• Answer and manage a multi-line phone system
• Schedule appointments and coordinate daily hospital flow
• Process payments and maintain accurate records
• Maintain a clean, organized, and welcoming reception area
• Support veterinarians and hospital staff with administrative tasks
• Provide exceptional customer service throughout every interaction
• Help create positive client and patient experiences every day

What Our Veterinary Receptionists Bring

• Experience in a veterinary clinic or animal hospital preferred
• Passion for animals and exceptional customer service
• Strong communication and organizational skills
• Experience with scheduling software is a plus but not required
• Ability to multitask and stay organized in a busy environment
• Compassionate, reliable, and detail-oriented mindset
• Customer service experience required
• Availability to work weekends and holidays as needed

The Extras You’ll Actually Feel

• A supportive team that values collaboration and positivity
• Opportunities to grow your veterinary knowledge and experience
• A workplace where your contributions matter
• Meaningful work helping pets and their families
• A positive environment focused on teamwork and compassion

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If this sounds like the opportunity you’ve been looking for and you have a passion for pets, apply today so we can meet you!

Diversity, equity, and inclusion are core values at Penny Paws and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.