Job Description

Who we are

Arlington Pet Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: 4 x 10-hour workweeks. Rotating Saturdays

We have an amazing team at Arlington Pet Hospital and Resort, and this is your chance to be part of it! We're looking for a Veterinary Receptionist who brings creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you’ve been looking for, then Arlington Pet Hospital and Resort may be the place for you!

Arlington Pet Hospital & Resort is ready to hire a veterinary receptionist to add to its fantastic team. We are a well-established team of seven awesome doctors who genuinely enjoy the different personalities and unique skills that our team members bring to our practice. We have flexible hours that show how much we value a true work/life balance. We also offer awesome benefits to fit this ever-changing world, including:

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Duties Include:

• Greet clients and manage check-ins and check-outs with professionalism and warmth
• Answer and direct multi-line phone calls, schedule appointments, and relay messages
• Process payments and maintain accurate client and patient records
• Communicate effectively with clients about services, policies, and pet care instructions
• Support daily clinic operations by assisting with filing, invoicing, and light cleaning

Our veterinary receptionist should be ready to:

• Strong problem-solving skills and the ability to handle client concerns with empathy
• Familiarity with veterinary terminology and hospital workflows
• Experience with practice management software
• A positive attitude and ability to contribute to a supportive, upbeat team culture
• Excellent customer service skills with a focus on building long-term client relationships
• Strong attention to detail
• Excellent multitasking skills and the ability to stay calm in a fast-paced environment
• Strong organizational habits

Arlington Pet Hospital and Resort celebrates diversity and is committed to creating an inclusive workplace that represents a variety of cultures, perspectives, and skills. You've found the equal-opportunity employer you are looking for. We can't wait to meet you, so apply today!

Diversity, equity, and inclusion are core values of Arlington Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.