Alliance Animal Health

Veterinary Receptionist

Alliance Animal Health  •  Kronenwetter, WI (Onsite)  •  5 hours ago
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Job Description

Company Description

PAW Health Network is a 24-Hour Animal Care Center that provides an array of diverse services offered to the community, including walk-ins, routine preventative care, dentals, urgent care, orthopedic services, and more!

Learn more about us out here: https://pawhealthnetwork.com/

Quick Snapshot:

  • Full-Time | 2:00pm-11:00pm
  • 4-Day Work Week
  • Every other Weekend
  • Up to 4 Holiday Spans per Year

Job Description

You would be the calm, welcoming face that keeps PAW running smoothly. You'll handle the front line—greeting caregivers, managing calls, walk-ins, triage, scheduling, processing payments, and supporting every department—so the clinical team can focus on patients.

First Impressions & Caregiver Advocacy: Warmly welcome patients and caregivers, route calls, assist in running triage with precision.

Seamless Transactions & Financials: Handle invoice finalizations, process payments, and perform smooth end-of-day cash drawer reconciliations using our practice management software.

Lobby & Inventory Operations: Keep the lobby clean, inviting, and safe; assist with inventory tracking and loss prevention to help keep hospital operations running lean and efficient.

Digital & Administrative Support: Keep records clean and up to date by managing incoming emails, digital attachments, faxing, and document scanning.

We don't believe in top-down silos. At PAW, you are an active contributor to how we work:

Real Team Voice: Participate in regular Collaborative Meetings across our teams. Your frontline feedback directly shapes our guidelines, workflow efficiency, and hospital policies. Regular department and clinic-wide check-ins to keep everyone connected, informed, and supported.

Structured Growth: Follow our Core Training which is a three-block initiative that breaks role responsibilities into must-have, will-need, and might-see assets to build shared ownership and steady, measurable growth from day one.

Qualifications

  • Has the ability to solicit, process, and integrate input from team members and administrators
  • Recognizes areas of conflict or disagreement and deals with them through open and honest dialogue.
  • Contributes to a positive work environment by treating others with fairness and respect  
  • Demonstrates proficiency and/or willingness to learn the advanced use of practice management software, electronic medical records, Microsoft Office products, and ASANA
  • Preferred 1Y+ Experience in Customer Service

Additional Information

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Paid Vacation and Sick Time
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Personal Pet Discounts
  • Pet Insurance Discounts
  • Uniform Allowance
  • Gym Membership
  • Referral Bonus Program for most positions
  • Employee Assistance Program

*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/

Alliance Animal Health

About Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community.

When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​

Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way.

Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.

Industry
Veterinary & Animal Care
Company Size
201-500 employees
Headquarters
Rye Brook, New York
Year Founded
2016
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