Job Description

Veterinary Receptionist (Part-Time)

Join Our Team in Beautiful North Bay!

Are you passionate about animals and committed to delivering exceptional customer service? We are seeking a compassionate, reliable, and customer-focused Veterinary Receptionist to join our supportive and collaborative team.

At our hospital, we pride ourselves on creating a positive workplace where team members work together to provide outstanding care for both pets and their owners. As a key member of our team, you will help create a welcoming experience for clients while supporting the daily operations of our busy veterinary practice.

Key Responsibilities

• Welcome clients and patients in a professional and friendly manner
• Perform front desk and administrative duties, including client and patient intake and discharge
• Schedule appointments appropriately based on patient needs and appointment availability
• Deliver exceptional client service in person and over the phone
• Facilitate clear communication between clients and the veterinary care team
• Assist with client education by reinforcing veterinary recommendations, general pet care guidance, and post-treatment instructions
• Maintain accurate medical and client records in accordance with hospital protocols
• Process invoices, payments, daily cash balancing, and reconciliation accurately
• Help maintain a clean, organized, and welcoming clinic environment
• Support efficient patient flow throughout the hospital

Qualifications & Skills

• Previous experience in a veterinary clinic is preferred
• Experience with Avimark or other veterinary practice management software is considered an asset but is not required
• Strong organizational skills and the ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Compassion and patience when interacting with animals and their owners
• Strong attention to detail and commitment to accurate record keeping
• Positive attitude and willingness to contribute to a collaborative team environment
• Ability to work independently while also supporting team goals

What We Offer

• Comprehensive health coverage
• Wellness Spending Account
• RRSP matching program
• Employee pet care discounts
• Continuing education opportunities
• Scrub allowance
• Flexible scheduling opportunities that support work-life balance
• A supportive team dedicated to professional growth and personal well-being

Schedule

Part-Time

Approximately 20–30 hours per week

Apply Today

If you are passionate about animal care and enjoy providing exceptional service in a team-oriented environment, we would love to hear from you.

Please submit your resume and cover letter for consideration.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA Canada!

Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.