Veterinary Receptionist | $20–$24/hr
Location: West Springfield, MA
Schedule: Full-Time | Four 9-hour shifts
Compensation: $20–$24/hour + Shift Differential
Veterinary Emergency & Specialty Hospital (VESH) in West Springfield, MA is hiring a Veterinary Receptionist to join our Emergency and Specialty team. This full-time Client Liaison opportunity is ideal for someone who enjoys client communication, problem-solving, and creating a supportive experience for pet owners during important moments.
As a Veterinary Receptionist at VESH, you’ll be the first point of contact for clients entering our hospital while working closely with doctors, Veterinary Technicians, and support teams to provide exceptional client and patient care.
As a Veterinary Receptionist, you’ll help guide clients through every step of their visit while supporting communication between medical teams and hospital operations.
Key responsibilities include:
We’re looking for someone who brings strong customer service skills, excellent communication, and genuine compassion to every interaction.
We are a 24-hour, VECCS Level 2 Certified, state-of-the-art Emergency + Specialty veterinary hospital.
Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training, while also providing critical and emergency veterinary care.
We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, Medical Oncology, and Emergency and Critical Care.
At VESH, you’ll join a collaborative team committed to exceptional medicine, compassionate care, and continued learning. Every role in our hospital contributes to improving the lives of pets and the families who love them.
Our hospital is located in West Springfield, MA, and draws talented veterinary professionals from throughout the region, including:
This location offers access to a broad veterinary talent market across Western Massachusetts and Northern Connecticut.
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.
