Job Description

Do you have customer service experience and an interest in veterinary specialty medicine and dermatology? At Animal Dermatology Clinic - Billings, we believe that great patient care starts with a happy team! We are seeking a Veterinary Receptionist to join our team.

Why Join Our Team?

• Positive Culture: Join a growing, family-oriented atmosphere where we treat each other with respect and focus on collaborative patient care.
• True Work-Life Balance: No nights or weekends! Keep your Saturdays and Sundays free for family, friends, and fun.
• Specialized Focus: Dive deep into the rewarding world of dermatology and allergy, focusing on long-term client education and life-changing results for pets.

We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is required
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Team Member Benefits:

• Time away from work including no nights or weekends, sick time/mental health days, Paid Parental Leave, and leaves of absence.
• Wellbeing support, including free counseling and referral services.
• Savings and retirement resources, including a 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
• Education support through certification programs and CE opportunities.
• Company provided scrubs and discounts on services and medications for employee pets.

____________________________ABOUT THE COMPANY

Animal Dermatology Clinic - Billings is part of Animal Dermatology Group (ADG), the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With 100+ doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Group is part of Animal Outpatient Specialty Network (AOSN), a United States based, privately-owned, veterinary outpatient specialty company with the world’s largest unified group of veterinary specialists engaged in the specialty of surgery, dermatology, oncology, dentistry, ophthalmology, cardiology and internal medicine. AOSN has become the partner of choice for board-certified veterinary specialists and the provider of choice for pet parents across the United States and Canada, providing unsurpassed care to patients and valuable peace of mind for pet owners.For more information about Animal Dermatology Group, please visit our website animaldermatology.com!

ADG/AOSN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.