Job Description

Who we are

Calvert Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Competitive and based on experience
• Schedule: Flexible availability required, including occasional evenings and weekends
• Requirements: Previous veterinary clinic or medical office experience preferred

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a veterinary receptionist role where your communication skills, organization, and compassion help shape every client’s experience?

Calvert Animal Hospital is looking for a friendly and professional Veterinary Receptionist to join our team in Owings, Maryland. As the first face clients see and the first voice they hear, you’ll play an important role in making every pet owner feel welcomed, informed, and supported.

This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in keeping the front desk and daily hospital operations running smoothly.

Why You’ll Love It Here

• Join a collaborative veterinary team focused on excellent patient and client care
• Build meaningful relationships with pets and the people who love them
• Expand your veterinary knowledge through hands-on hospital experience
• Work in a role where organization, communication, and compassion truly matter
• Enjoy opportunities for professional development and continued learning
• Make a positive impact on the client experience every day
• Be part of a team that values reliability, teamwork, and exceptional service

What You’ll Do

• Greet clients and patients warmly and maintain a welcoming reception area
• Answer a multi-line phone system and schedule appointments efficiently
• Triage incoming calls, provide basic service information, and relay messages to the clinical team
• Check clients and patients in and out
• Collect, verify, and update client and patient information
• Process payments and manage cash and credit transactions accurately
• Maintain client and patient records in the hospital’s practice management software
• Prepare and organize medical records, laboratory reports, and vaccination certificates
• Manage appointment reminders, confirmations, cancellations, and follow-up communications
• Keep the reception and waiting areas clean, organized, and welcoming
• Communicate effectively with veterinarians and veterinary technicians to support continuity of care
• Perform general administrative duties, including emailing, faxing, mailing, filing, and ordering supplies
• Follow hospital confidentiality standards and established policies

What You’ll Bring

• A high school diploma or equivalent
• Previous veterinary clinic or medical office experience preferred
• Experience with veterinary practice management software; Cornerstone experience is preferred
• Proficiency with Microsoft Office
• Strong customer service, communication, and interpersonal skills
• The ability to multitask, prioritize, and work efficiently in a fast-paced environment
• Strong organizational skills and attention to detail
• Accurate recordkeeping and data-entry abilities
• Comfort working around animals and interacting compassionately with pet owners
• The ability to remain calm and professional during stressful situations
• Clear verbal and written communication skills

The Extras You’ll Actually Feel

At Calvert Animal Hospital, you’ll have the opportunity to strengthen your client service skills, expand your veterinary knowledge, and make a meaningful difference for pets and their families every day.

You’ll work alongside a team that values communication, organization, and collaboration while recognizing the important role the reception team plays in creating a positive hospital experience. Your work will help clients feel supported, keep the medical team informed, and ensure the hospital operates efficiently.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Ready to bring your customer service skills, attention to detail, and compassion to Calvert Animal Hospital? Apply today and join a veterinary team where your work helps create an exceptional experience for pets, their families, and your coworkers.

Diversity, equity, inclusion, and belonging are core values at Calvert Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to different ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.