Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.
Benefits •Health Benefits •RRSP •Employee discounts •Uniform Allowances Remuneration $20-21 per hour (32-40 hours per week) Note: this role requires working Saturdays on a revolving schedule and changing shifts (we are open from 7:45 a.m to approx 6:30 p.m.)
At NVA Canada diversity and inclusion are an important part of our everyday reality.
At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us: •We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com•All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca•There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA Canada!
Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.
NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.
At NVA General Practice, we’re on a mission to give every pet their best life. Our network of neighborhood veterinary clinics partners with pet parents to deliver high-quality medicine and individualized care to ensure the health and happiness of each patient. We believe pets are family and deserve the best possible care—every day, at every stage of their lives.
Since our founding nearly 30 years ago, we’ve channeled our passion and resources into improving the lives of animals and the people who love them. Today, we are a leading pet care provider with nearly 1,000 hospitals across the United States and Canada. Our dedicated team of over 25,000 members, including 5,000 veterinarians, cares for millions of animals annually through best-in-class medicine, products, and health services.
Together, as one team, we’re shaping the future of general practice medicine.
Learn more at https://gp.nva.com/
