Linnaeus

Veterinary Receptionist

Linnaeus  •  £10.68/hr  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  3 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
15
AI Success™

Job Description

Job Title: Receptionist

Location: Norwood Veterinary Group

Job Type: Permanent, Part-time

Hours: 32 hours per week, Monday to Friday. Plus 1 in 4 weekends

Shifts: Between 8.30 - 19:15

We have an exciting opportunity for a Receptionist to join the fantastic team at Norwood.


We are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. You will be responsible for welcoming clients and their pets to the practice in a warm, professional manner and providing support to our friendly team.

Previous experience preferred but not necessary as full training will be provided.

Roles and responsibilities include:

  • Meeting and greeting clients at the front desk
  • Answering phone calls to book appointments, medication requests and general enquiries
  • Registering new clients and their pets
  • Monitoring the admin emails
  • Checking online bookings are allocated
  • Recommending Pet Health for Life
  • Dealing with day to day enquiries
  • Liaising with the vets and nurses regarding appointments
  • Debt handling
  • Scanning and uploading documents
  • Allocating messages/ requests on the practice management system
  • Keeping the reception area clean, tidy and presentable
  • Stock counting/monitoring

What we’re looking for

  • Experience dealing with customers in a customer-facing role
  • Strong administration and organisation skills.
  • Ability to work well under pressure.
  • Confident using the telephone.
  • Excellent IT skills – Microsoft (Outlook, Word and Excel).
  • Have a passion and love for animals!

What We Offer

  • 5 weeks holiday plus bank holidays and Birthday Leave
  • Career progression opportunities, CPD encouraged and funded
  • Staff discount schemes
  • Life Assurance
  • Enhanced sickness pay
  • Enhanced equal family leave
  • Employer contribution pension scheme
  • Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
  • Recruitment referral reward scheme

About us

Norwood Veterinary Group is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Norwood Veterinary Group, Linnaeus or the role, please contact our Talent Acquisition team at  careers@linnaeusgroup.co.uk.

#LI-OH1 #LI-Onsite

Salary Value: £21,365.76 per annum;

Salary Description: Salary, Pro-rata;

Linnaeus

About Linnaeus

Linnaeus Veterinary Ltd (A Mars Company).

You can find our terms of use and privacy policy by visiting:

Privacy statement - www.mars.com/privacy

Legal notice - www.linnaeusgroup.co.uk/legal-notice/

Contact Information - www.linnaeusgroup.co.uk/contact-us/

Linnaeus, formed in 2014 and backed by Mars Petcare, is a leading veterinary services group comprising some of the most highly-respected practices in the UK. The group has seen continued growth and has had fantastic investment in its service offering, enabling it to maintain its position at the very forefront of specialist and first opinion veterinary services and excellence.

Linnaeus is a vibrant, forward-thinking partnership of highly respected veterinary practices across the UK, comprising some of the best clinicians in the profession who were carefully selected to ensure the highest levels of patient care across our group.

Together we provide a growing community of like-minded veterinary professionals who are passionate about what they do. We are incredibly proud of each and every member of our diverse portfolio, from the UK’s most respected small animal referral centres to our selection of high-quality first opinion practices.

Through its flexible and supportive culture, its practice teams can focus on delivering top-quality care to their patients. For more on Linnaeus, please visit www.linnaeusgroup.co.uk.

Committed to Excellence

Industry
Veterinary & Animal Care
Company Size
1,001-5,000 employees
Headquarters
Shirley, GB
Year Founded
Unknown
Social Media