Job Description

Who we are

Creature Comforts Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: [e.g., Monday through Friday; no nights, weekends, or holidays]

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Creature Comforts Animal Hospital is looking for a veterinary receptionist to join our team of compassionate professionals who provide high-quality veterinary care.

Already experienced in a veterinary practice? Fantastic, we can’t wait to meet you! Have you never worked in a veterinary practice before, but are an experienced receptionist? Not to worry, as we have a robust training program to get you up to speed quickly, but we do require medical/dental front office experience if you do not have veterinary experience.

Not only will you become a member of our incredibly positive and supportive team, but you will be part of the fulfilling veterinary profession, helping pets each and every day.

Why Our Veterinary Receptionists Love Working With Us

• Scheduling that fosters a proper work-life balance
• Coworkers committed to your success
• Four-day workweeks
• A drama-free clinic culture where you are encouraged to be your awesome self
• Opportunities to learn and grow

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

What Our Veterinary Receptionists Bring

• Attention to detail and organizational skills
• Ability to manage time and multitask in a dynamic environment
• Excellent communication and customer service skills

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Like what you’ve read? Ready to be appreciated for the incredible Client Service Representative you are? Apply today and let’s do this thing!

Diversity, equity, inclusion, and belonging are core values at Creature Comforts Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.