At New Smyrna Beach Animal Medical Center, we are dedicated to providing compassionate, high-quality veterinary care for pets and the families who love them. Our team believes in practicing medicine with integrity, teamwork, and a strong commitment to patient advocacy.
We are a fast-paced, collaborative clinic where every team member plays an important role in delivering exceptional care. From preventive medicine and diagnostics to urgent care and surgery, our goal is to support the health and well-being of our patients while creating a positive and supportive environment for both clients and staff.
We pride ourselves on fostering a culture built on communication, respect, and professional growth. Our team works closely together to ensure pets receive the best possible care while also supporting one another through busy clinic days.
We are currently looking for a Veterinary Client Care Specialist to join our team on weekends to help support our growing caseload and ensure pets in our community have access to quality care when they need it most.
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Front-Of-House Management: Orchestrate daily clinic flow by managing high-volume scheduling, efficient check-ins/outs, and accurate payment processing.
Client Advocacy & Triage: Act as the first point of contact to evaluate client concerns, direct inquiries to medical staff, and provide compassionate, discreet emotional support during sensitive medical situations.
Clinic Maintenance: Ensure a welcoming, clinical environment while adhering to safety protocols for zoonotic diseases and animal handling.
Professional Growth: Committed to continuous improvement through proactive participation in virtual and hands-on clinical training.
Weekend Requirement: Saturday and Sunday availability is required for this position, starting at 8:30 am
Flexiable weekday avalibility as needed.
What You’ll Bring to the Team:
Industry Experience: A minimum of 1 year of experience in a veterinary front-desk or clinical setting (required).
Interpersonal Excellence: A calm, compassionate demeanor with the ability to communicate effectively and work seamlessly within a team.
Operational Skills: Exceptional organizational habits and proficiency with modern computer systems/veterinary software.
Growth Mindset: A self-motivated approach and a genuine desire to expand your professional knowledge and skill set.
We offer our staff:
*Note – some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/
At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community.
When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.
Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way.
Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
