Job Description
Veterinary Receptionist Lakeside Veterinary Hospital, Galway Full-time, Permanent Salary €14.50 per hour Start date: March 2026 The Friendly Face at the Heart of the Practice Lakeside Vets is seeking a warm, organised and confident Veterinary Receptionist to join our welcoming team at our modern large animal veterinary hospital in Galway. This is a key front-of-house role where you’ll be at the centre of daily practice life, supporting clients, patients and colleagues alike. If you enjoy working with people, have a genuine love for animals, and thrive in a busy environment where no two days are the same, this could be a great fit for you.
About the Role This is a full-time, permanent position, working up to 40 hours per week across 5 days (Monday to Saturday). There is no out-of-hours work, no Sundays and no bank holiday shifts, offering a predictable rota and a healthy work–life balance.
As Veterinary Receptionist, you will be the first point of contact for our clients, providing a friendly, calm and professional welcome both in person and over the phone. You’ll play a vital role in ensuring the smooth day-to-day running of the practice and helping every visit feel as positive and well-managed as possible.
Key Responsibilities Your day-to-day duties will be varied and people-focused. You’ll manage appointments using the practice booking system, handle incoming calls and enquiries, process payments and carry out end-of-day cash procedures. You’ll also support the wider team with general administrative tasks and help maintain an organised, efficient front desk. The role includes assisting with stock control and deliveries, including some light lifting, maintaining high standards of cleanliness and presentation in all front-of-house areas, and building strong product knowledge so you can confidently assist clients with queries and recommendations.
About You We’re looking for a proactive and trustworthy individual who enjoys working with people and animals alike. You’ll have previous experience in a receptionist or customer-facing role, be comfortable using IT systems and Microsoft Outlook, and confident handling payments and discussing fees with clients.
Strong communication skills, attention to detail, high standards of organisation and cleanliness, and a genuine passion for animal welfare are all essential. Most importantly, you’ll be a team player who’s happy to support colleagues and contribute positively to the practice atmosphere. Social media training or experience would be a strong advantage.
What We Offer (Benefits subject to pro-rata where applicable) We offer a competitive salary along with great benefits, including: *Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave *Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.) *Career Development: Career Progression, Leadership Academy, Annual Pay Reviews *Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
Join Our Team If you’re looking for a friendly, rewarding role in a practice where you’ll feel valued and supported, we’d love to hear from you. Apply now and take the next step in your veterinary support career - one paw at a time.
