Job Description

Veterinary Practice Manager

Department: Administrative

Employment Type: Full Time

Location: Houston, Texas

Compensation: $60,000 - $70,000 / year

Lead, Influence, and Drive Excellence in Veterinary Care


Are you a confident, results-driven Veterinary Practice Manager who thrives in a fast-paced environment and isn’t afraid to take on challenges—including leading and holding veterinarians accountable? We are seeking a dynamic leader who can balance business operations, team leadership, and medical staff collaboration to elevate our hospital to the next level.

This is not a passive management role—we need someone who can lead with authority, partner with doctors, and make tough decisions while maintaining a positive, high-performing culture.

As our Practice Manager, you will oversee the day-to-day operations of a busy veterinary hospital while working closely with our DVMs to ensure both medical excellence and operational efficiency You will be responsible for building strong relationships, coaching performance, and ensuring accountability across all roles—including veterinarians.

Key Responsibilities

• Lead and manage all hospital operations, including staffing, scheduling, workflow, and financial performance
• Partner directly with veterinarians to drive productivity, compliance, and medical quality standards
• Confidently address performance issues with doctors and staff, providing coaching, feedback, and accountability
• Develop and implement strategies to improve revenue, client experience, and patient care outcomes
• Monitor KPIs, budgets, and P&L to ensure the hospital meets financial goals
• Recruit, train, and retain a high-performing team
• Foster a culture of collaboration, respect, and continuous improvement
• Ensure compliance with all veterinary regulations, safety standards, and protocols
• Handle client concerns and escalations with professionalism and urgency

You Will Bring

• Bachelor’s degree in Business or a related field (preferred)
• 3–5 years of experience in a management role, including strong customer service experience
• Experience in a veterinary or medical practice setting with increasing responsibility (highly preferred)
• Proven supervisory and leadership experience with the ability to influence and guide veterinarians and staff
• Strong leadership presence with a high level of emotional intelligence
• Excellent verbal and written communication skills
• Ability to delegate effectively and drive results through team members
• Positive interpersonal skills; works well in a collaborative, team-oriented environment
• Strong time management skills, adaptability, and flexibility in a fast-paced setting
• Intermediate computer skills, including Microsoft Office, and ability to quickly learn practice management software (e.g., Avimark, ezyVet, Cornerstone)
• Experience managing multi-doctor veterinary practices

Benefits

• 401(k) with company match
• Dental Insurance
• Health insurance
• Vision Insurance
• Paid Time Off (PTO)
• Employee discounts
• Training and career development