Job Description

Pharmacy Technician / Veterinary Charge Capture Specialist

Location: SAGE Campbell, Campbell, CA

Compensation: $27.00 - $37.00/hour, depending on experience

Schedule: Monday through Friday

Employment Type: Full-Time

Are you an experienced Veterinary Pharmacy Technician, Registered Veterinary Technician (RVT), or Veterinary Assistant with a Controlled Substance Permit who enjoys working with medications, managing details, and supporting both patients and clients?

SAGE Campbell is seeking a Pharmacy Technician / Veterinary Charge Capture Specialist to support pharmacy operations, medication management, and accurate patient billing in our specialty and emergency veterinary hospital.

This position combines hands-on veterinary pharmacy responsibilities with medical record review, charge auditing, and client communication. You’ll work closely with veterinarians, veterinary technicians, and client service teams to ensure medications are managed safely, treatments are documented accurately, and clients receive clear information about their pet’s care and associated costs.

We’re looking for someone who is organized, dependable, detail-oriented, and comfortable balancing multiple priorities in a busy veterinary hospital.

About SAGE Campbell

SAGE Campbell is a specialty and emergency veterinary hospital providing Emergency, Critical Care, Urgent Care, Surgery, Oncology, Internal Medicine, Neurology, and Physical Rehabilitation services. Our team uses advanced technology and evidence-based medicine to provide high-quality care for pets while supporting their families throughout the process.

Responsibilities

In your day-to-day, you will:

Veterinary Pharmacy & Medication Management

• Prepare, label, dispense, and distribute medications accurately under appropriate veterinary supervision.
• Maintain controlled substance records, medication logs, and required pharmacy documentation in accordance with applicable regulations.
• Monitor medication inventory, expiration dates, storage conditions, and stock levels.
• Assist with ordering, receiving, stocking, and organizing medications and pharmacy supplies.
• Perform accurate medication calculations and maintain detailed medication records.
• Communicate with clients and outside pharmacies regarding prescriptions and medication requests, referring clinical questions to the veterinarian as appropriate.
• Provide veterinarian-approved medication instructions and support discharge communication within your authorized scope.
• Maintain a clean, organized, and compliant pharmacy workspace.

Charge Capture & Financial Accuracy

• Review patient medical records, treatment sheets, and invoices to ensure medications, procedures, and services are accurately captured.
• Identify missing, duplicate, or inaccurate charges and coordinate corrections with the appropriate hospital team members.
• Audit patient invoices for accuracy and apply approved discounts when authorized.
• Help maintain accurate treatment estimates and communicate financial updates to clients.
• Partner with veterinarians, technicians, and client service teams to clarify treatment plans and associated charges.
• Support consistent charge capture practices and accurate documentation throughout the hospital.
• Communicate compassionately and professionally with clients regarding financial questions and treatment estimates.
• Help identify opportunities to improve billing accuracy, pharmacy workflows, and operational efficiency.

Qualifications

Required

• Minimum of 1 year of veterinary hospital experience.
• Active California Registered Veterinary Technician (RVT) license or a valid California Veterinary Assistant Controlled Substance Permit (VACSP), as applicable to assigned duties.
• Strong attention to detail and accuracy when handling medications, medical records, and financial information.
• Excellent organization, multitasking, and time-management skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaborate with veterinarians, technicians, and client service teams.
• Comfortable discussing treatment estimates and financial information with professionalism and empathy.
• Proficiency with Microsoft Word, Outlook, and basic Excel.
• Strong computer skills, including electronic medical records and data entry.

Preferred

• Previous veterinary pharmacy, medication inventory, or charge capture experience.
• Experience using ezyVet veterinary practice management software.
• Familiarity with CURES reporting and controlled substance documentation.
• Experience using veterinary inventory management systems.
• Previous experience in a Specialty or Emergency veterinary hospital.

Benefits

Full-time employees are eligible for:

• Medical, dental, vision, disability, and life insurance
• Flexible spending accounts
• 401(k)
• Employee Assistance Program
• 3 weeks accrued paid time off
• Uniforms
• Monthly RACE-approved training and staff development opportunities

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class veterinary medicine and help shape what veterinary care becomes next.

Across our network of specialty and emergency veterinary hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary professionals in hospitals designed for learning, collaboration, and clinical excellence.

Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and help advance veterinary medicine together.

Join Us

If you’re a Veterinary Pharmacy Technician, Registered Veterinary Technician (RVT), Veterinary Assistant with a Controlled Substance Permit, or veterinary professional experienced in medication management and charge auditing, we’d love to hear from you.

Join the SAGE Campbell team and help ensure accurate medication management, reliable charge capture, and exceptional patient and client care.

Equal Opportunity Employer

Ethos Veterinary Health is an Equal Opportunity Employer. Employment decisions are based on qualifications, competence, merit, and business need.