Job Description

Veterinary Nursing Manager

Mission Veterinary Emergency Services (MVES)

Full-Time | Emergency & Critical Care

Position Summary

This is a 70% administrative/leadership and 30% clinical role. The Nursing Manager will oversee nursing supervisors, support the development of the nursing team, manage day-to-day operations, and work closely with the Hospital Director and Medical Director to improve clinical standards, workflows, and team culture.

Key Responsibilities

Team & Leadership

• Oversee the nursing and clinical support team, including direct management of nursing supervisors.
• Set clear expectations for patient care, teamwork, communication, and performance.
• Coach and develop supervisors and identify future leaders.
• Build a positive, accountable, and collaborative team culture.
• Address employee concerns, performance issues, attendance, and conflict in a timely manner.

People Management

• Participate in interviewing and hiring.
• Oversee onboarding and orientation.
• Develop and maintain training and education programs.
• Conduct performance reviews and ongoing performance conversations.
• Partner with HR on employee relations and performance management.
• Recognize strong performance and support employee growth.

Clinical Excellence

• Partner with the Hospital Director and Medical Director to develop and implement clinical protocols, SOPs, and workflows.
• Promote consistent standards of patient care and nursing practice.
• Identify opportunities to improve patient safety, efficiency, communication, and medical excellence.
• Support quality improvement initiatives and ensure protocols are followed.

Operations

• Oversee nursing scheduling, staffing, payroll, and timekeeping.
• Monitor staffing needs, overtime, and coverage.
• Identify operational problems and develop practical solutions.
• Maintain a working understanding of ezyVet and SmartFlow and help the team effectively utilize both systems.
• Remain clinically involved on the floor approximately 30% of the time to stay connected to patients, staff, and hospital workflow.

Requirements

• 2–4 years of veterinary leadership experience, preferably in emergency, critical care, or a multispecialty hospital.
• Strong veterinary nursing/technician background.
• Experience managing or supervising clinical teams.
• Experience with hiring, onboarding, training, performance management, and employee development.
• Strong organizational and communication skills.
• Comfortable working independently and making decisions.
• Strong problem-solving skills and willingness to address issues directly.
• Ability to work effectively in a fast-paced, high-acuity environment.
• Experience with ezyVet and SmartFlow preferred.