Innovetive Petcare

Veterinary Client Service Representative

Innovetive Petcare  •  $16 - $18/hr  •  Baltimore, MD (Onsite)  •  22 days ago
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Job Description

Veterinary Client Service Representative

Department: Receptionists

Employment Type: Full Time

Location: Baltimore, Maryland

Compensation: $16.50 - $18.50 / hour

At Doc-Side Veterinary Medical Center, we're dedicated to providing exceptional care for pets and their owners. Our friendly and passionate team works hard to ensure a positive experience for every client and their furry companions. If you love animals and thrive in a lively environment, we’d love to have you join our team!


Do you have a passion for animals and a talent for delivering outstanding customer service? We’re on the hunt for a friendly and enthusiastic Veterinary Client Service Representative to be the welcoming face of our clinic. In this vital role, you'll ensure our clients and their pets receive the best care from start to finish.

Some of the responsibilities you will own in this role:

  • Provide friendly, quality customer care to patients and clients
  • Process invoices payments
  • Answer phones, schedule appointments, and obtain all necessary medical history
  • Determine the status of the patient’s immunizations and tests
  • Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software
  • Schedule- variety of Morning (7:15a-3:15p) and evening (12p-8p) shifts and every other Saturday
  • This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications

  • A genuine passion for animals and their well-being
  • Strong communication and interpersonal skills
  • Ability to multitask and thrive in a fast-paced environment
  • Proficiency with computers
  • A positive attitude and team-oriented mindset

Benefits

  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development

Innovetive Petcare

About Innovetive Petcare

Our Vision

Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow.

Innovetive Petcare runs a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development.

Our Team

At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health.

Happy employees, happy clients

When we become your partner, we invest in your people. We believe in the power of company culture and do whatever we can to ensure a fulfilling career with work-life balance. Along with a generous benefits package, we offer continuous development and education opportunities for your employees to learn, grow and develop.

Industry
Veterinary & Animal Care
Company Size
51-200 employees
Headquarters
Austin, Texas
Year Founded
2015
Website
innovetivepetcare.com
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