We have an exciting opportunity for an experienced Veterinary Care Assistant to join our Sutton Coldfield Vets for Pets practice on a 12 month fixed term contract to cover maternity leave.
This is a varied and rewarding role, supporting our veterinary surgeons and nursing team with the day-to-day care of our patients and the smooth running of the practice. You will help provide a high standard of care to animals throughout their time with us, as well as helping to maintain a clean, safe and welcoming clinical environment.
Your day-to-day duties will include caring for hospitalised patients, assisting the nursing team, cleaning and preparing clinical areas, safely handling animals, restocking and maintaining equipment, and providing practical support to the wider practice team. The role will also include supporting our reception team when required, including welcoming clients and their pets, answering telephone enquiries, booking appointments, taking payments, assisting with general reception administration and helping ensure clients receive a friendly and efficient service. This is a varied role working across both clinical and client-facing areas of the practice, so you’ll need to be confident communicating with clients, comfortable working as part of a busy team and happy to turn your hand to whatever is needed to keep the practice running smoothly.
We are looking for someone who genuinely enjoys working with animals and takes pride in providing excellent care. You should be compassionate, dependable and able to remain calm and organised in a busy environment.
This is a Full Time role working 40 hours per week (8am to 5pm or 10am to 7pm). No Weekends!
Previous experience within a veterinary practice or animal care setting is desirable.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.
Location: B73 5AB
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
