Job Description

Veterinary Assistant

$23-$27/hr (depending on experience)

Full-time opportunity in Anchorage, Alaska

Schedule: Sunday, Monday, Tuesday + 1 Other weekday of your choice! (No Weekends, No Overnights!)

Pet Emergency Treatment Urgent Care is seeking a skilled and motivated Veterinary Assistant/Receptionist to join our team! This hybrid role combines hands-on patient care with client service at our busy emergency and urgent care hospital. You'll be a key part of our medical team, supporting doctors and patients with excellent nursing care, while also ensuring our clients have a welcoming, compassionate, and efficient front desk experience.

Why Join Pet Emergency Treatment Urgent Care

At Pet Emergency Treatment Urgent Care, part of Ethos Veterinary Health, you'll join a hospital that has spent 40 years setting the standard for emergency care in Alaska. Our team practices progressive emergency and specialty medicine with advanced diagnostics, including in-house stem cell production and therapy that few hospitals offer. In this hybrid role, you'll build both clinical and client service skills in a fast-paced, supportive environment.

In your day-to-day, you will:

Clinical/Patient Care

• Assist with consultations and treatments under the direction of the attending doctor
• Provide surgical and nursing care, including catheter placement, medication administration, and monitoring hospitalized patients
• Perform in-house lab work (sample collection, analysis, reporting)
• Ensure patient comfort and safety at all times
• Communicate clearly with clients about their pet's status and progress

Client Service/Reception

• Answer incoming calls and emails; handle client inquiries with professionalism and empathy
• Schedule appointments and coordinate patient flow
• Greet and check clients in/out, process payments, and maintain accurate client records
• Actively listen to client concerns and offer appropriate support and solutions
• Help manage a busy lobby environment with both clients and their pets
• Work closely with veterinarians, technicians, and support teams
• Contribute to a positive, team-focused hospital culture

What You Bring

• Minimum one year of experience as a Veterinary Assistant or Technician (credentialed Veterinary Technician preferred, not required)
• Ability to thrive in a fast-paced environment with compassion, efficiency, and flexibility
• Strong communication and multitasking skills; able to balance client interactions with patient care
• Familiarity with office software, phone systems, and scheduling preferred
• A collaborative mindset and commitment to exceptional patient care

Perks & Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401K
• Flexible schedule
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Retirement benefits or accounts
• Education assistance or tuition reimbursement
• Employee discounts
• Workplace perks such as food/coffee and flexible work schedules
• Relocation assistance

Benefit Conditions: Waiting period may apply. Only full-time employees eligible.

Location Highlight

Anchorage offers city amenities with the Chugach Mountains and Cook Inlet right at its edge. With an extensive trail network, year-round outdoor recreation, and wildlife sightings within city limits, it's a place where you can build your career and enjoy Alaska's natural beauty every day.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Candidates can confidentially submit their CV to Talent Acquisition Partner Kira Wolff at kira.wolff@ethosvet.com

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.