Job Description

Love animals, enjoy working with people, and thrive in a fast-paced environment? We have an opportunity that offers the best of both worlds!

Be the helping hands behind exceptional patient care and the friendly face that makes our clients feel welcome.

Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused environment.

We’re looking for a motivated, compassionate, and dependable Veterinary Assistant who is also interested in being cross-trained in client care and reception.

This is primarily a hands-on veterinary assistant position, with opportunities to support our front desk team as needed. Full-time hours are available, with some Saturday shifts required.

The Role:

Veterinary Assistant Responsibilities:

• Assisting veterinarians and Registered Veterinary Technicians with appointments, treatments, and procedures
• Safely handling and restraining patients while prioritizing their comfort and well-being
• Preparing exam rooms, treatment areas, and surgical spaces
• Supporting the care and monitoring of hospitalized patients
• Maintaining a clean, organized, and efficient hospital environment
• Anticipating the needs of the medical team and helping keep patient care running smoothly

Client Care & Reception Responsibilities:

• Welcoming clients and creating a positive, supportive first impression
• Answering phones, scheduling appointments, and assisting with client inquiries
• Managing payments and supporting daily appointment flow
• Communicating clearly and compassionately with clients
• Working alongside our reception team to ensure a smooth and positive client experience

Who You Are:

• Previous experience in a veterinary clinic or fast-paced animal care environment is preferred
• Strong customer service and communication skills
• Comfortable working with both animals and people
• Friendly, professional, and compassionate
• Organized, adaptable, and able to multitask effectively
• Dependable, hardworking, and willing to jump in wherever needed
• Eager to learn new skills and take on different responsibilities
• A team player who takes initiative and contributes to a positive work environment
• Available to work some Saturdays as part of a rotating schedule

What Success Looks Like Here:

• You stay calm, kind, and focused, even when things get busy
• You recognize what needs to be done and take initiative without always being asked
• You can confidently transition between supporting patients and assisting clients
• You understand that every role in the hospital contributes to exceptional patient care
• You communicate clearly and respectfully with both clients and teammates
• You take ownership of your responsibilities and follow through on tasks
• You are reliable, flexible, and someone your team knows they can count on
• You bring a positive attitude and genuinely enjoy being part of a collaborative team

What We Offer:

We believe in taking care of our team the same way we care for our patients:

• Full-time hours available
• Supportive, team-focused culture — we love doing activities together!
• Opportunities for training, skill development, and professional growth
• Uniform allowance
• Comprehensive benefits package
• Competitive hourly compensation based on experience and skill set. $18-$22 hourly
• Paid sick days and vacation time
• Generous staff discounts on veterinary care and pet supplies
• RRSP matching
• Wellness Spending Account

Start Date: ASAP — However, we’re focused on finding the right fit!

Ready to Join Us?

If you’re passionate about animals, enjoy helping people, and love being part of a team where every day brings something different, we’d love to hear from you!

Whether you’re helping a nervous patient feel comfortable or making a client’s day a little easier, you’ll have the opportunity to make a meaningful difference.

Apply today and become part of a team that truly cares — about pets, people, and each other. We look forward to meeting you!

Resumes and cover letters can be sent to: lauren.bellefeuille@nva.com

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA Canada!

Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.