Job Description
Veterinary Assistant
Our Veterinary Assistants are valuable members of our medical teams and play a crucial role in patient care and client service. We’re seeking a caring and compassionate person who loves helping humans and animals alike. You will work closely with doctors and technicians to increase the efficiency of our hospital as well as the level of care we provide as a team. You will also have an opportunity to be utilized as a Client Service Representative ensuring our clients feel welcome, safe and comfortable.
Come thrive in an environment that encourages learning and continued growth within the profession!
Essential Functions and Responsibilities:
- Animal handling and restraint
- Assist doctors and technicians with medical treatments, diagnostic tests, and procedures
- Obtain health history from clients and ensure documentation is accurate and complete within the electronic medical record
- Maintain cleanliness of treatment and patient areas
- Restock and organize medical supplies
- Deliver exceptional client service to pet owners in a polite and timely manner, in person and over the phone
- Schedule and confirm appointments, maintain accurate client and patient records, and provide treatment estimates and invoices
- Process financial transactions accurately
- Perform opening and closing procedures, end-of-day reports, and deposits
- Constantly advance your knowledgebase and skill set
- Communicate effectively and efficiently with clients, doctors, and veterinary team
Skills and Qualifications:
- 2 years of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, other), preferred
- Excellent communication skills and the ability to problem solve
- Ability to handle stressful situations and prioritize tasks effectively
- A team player, have patience and maintain a positive attitude
- Detail-oriented due to the high-level of quality medicine
- Ability to lift and restrain pets up to 40 lbs.
Compensation & Benefits:
- Compensation is from $17.60 per hour
- Paid time off-inclusive of sick, personal, and vacation
- 401K with company match
- Medical, vision and dental insurance with multiple options
- Complimentary Short-Term Disability
- Complimentary Life Insurance
- Company Sponsored Employee Assistance Program (Headspace)
- Long Term Disability option
- Progyny-Fertility and Family Building Support
- Digital Physical Therapy & Musculoskeletal Programs
- Team Member Discounts for Pet Care
- Referral Bonus Program
- DailyPay on Demand
Proudly serving the Peoria area since 2007, our veterinary team is dedicated to providing high-quality medicine and exceptional patient and client care for our community. As a progressive, multi-doctor practice, we foster a positive and collaborative environment, encouraging teamwork to optimize our collective talents. At Peoria Area Veterinary Group, we operate under a set of values that prioritize respect, honesty and compassion in our interactions with our clients, their pets, and each other.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
