Who We Are:

The Executive Office of Veterans Services (EOVS) serves as the primary advocate for veterans, active service members, and their families across the Commonwealth of Massachusetts. EOVS is committed to ensuring that veterans and their families have awareness of and access to the benefits, services, and support they have earned, and that they are treated with dignity, honor, and respect.

Through its oversight of veterans’ programs, state-operated Veterans’ Homes, Memorial Cemeteries, outreach initiatives, and constituent services, EOVS works to improve the lives of those who have served and their loved ones.

Please learn more about us here: Executive Office of Veterans Services

Job Opening:

The Executive Office of Veterans Services is seeking a qualified candidate to join their team as Veterans Employment, Education, and Training Coordinator!

The Veterans Employment, Education and Training (VEET) Program Coordinator works under the guidance of the VEET Director. The VEET Program Coordinator is responsible for cultivating relationships and partnerships with employers looking to hire veterans. The coordinator will cultivate positive working relationships with the Executive Office of Labor and Workforce Development, specifically Mass Hire, the local colleges/universities, and veteran organizations within the community. The purpose of VEET is to empower veterans and their families with competitive employment and career opportunities.

Responsibilities and duties include, but are not limited to:

• Coordinate statewide employment, education, and workforce development initiatives that support veterans, service members, military spouses, and their families.

• Provide individualized career counseling, employment guidance, and educational planning to assist veterans in achieving career and academic goals.

• Connect veterans with federal, state, municipal, and community-based employment, training, apprenticeships, certification, and higher education programs.

• Develop and maintain partnerships with employers, workforce boards, colleges, universities, training providers, and Veteran Service Organizations (VSOs).

• Lead outreach presentations, workshops, and resource fairs to increase awareness of veteran employment and educational benefits.

• Assist veterans in accessing VA educational benefits, apprenticeships, credentialing, and training opportunities.

• Represent EOVS at community events, interagency meetings, and stakeholder forums to strengthen veteran support networks.

• Promote VEET specific programs like the Student Veteran Council and the Veteran Ready Business Program.

• Facilitate referrals to other EOVS supportive services to include housing, healthcare, behavioral health, financial assistance, and benefits counseling to address barriers to employment.

• Tr

  ack participant engagement, outcomes, and program performance metrics utilizing the OnBase case management and reporting system.

• Collaborate with state/federal agencies to improve veteran access to workforce development and educational resources.

• Support employer engagement efforts by promoting veteran hiring initiatives and educating employers on the value of military experience and transferable skills.

• Monitor labor market trends and identify emerging training and career pathways aligned with veteran workforce needs.

• Maintain compliance with EOVS policies, confidentiality requirements, and applicable federal and state regulations.

• Prepare reports, briefings, and recommendations for leadership regarding program effectiveness, outreach activities, and veteran outcomes.

Qualifications Required at Hire:

Veteran Services Knowledge

• Knowledge of veteran benefits, programs, and resources at the federal, state, and local levels.
• Understanding of VA education benefits, including the GI Bill and Veteran Readiness & Employment (VR&E) programs.
• Familiarity with military culture, military occupational specialties (MOS), and the challenges associated with military-to-civilian transition.
• Knowledge of workforce development systems, apprenticeship programs, credentialing opportunities, and career pathways.
• Understanding of barriers affecting veteran employment, education, and training outcomes.

Communication & Interpersonal Skills

• Excellent verbal and written communication skills.
• Public speaking and presentation skills.
• Ability to build rapport with diverse populations and stakeholders.
• Strong customer service and client advocacy skills.

Program Coordination & Case Management

• Case management and client tracking experience.
• Ability to assess needs, develop service plans, and coordinate EET referrals.
• Knowledge of data collection, reporting, and outcome measurement.
• Strong organizational and time-management skills.
• Experience facilitating collaboration among government, nonprofit, and private-sector stakeholders.

Technical Skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with databases, case management systems, and customer relationship management (CRM) platforms.
• Ability to analyze data and prepare reports.

Regulatory & Administrative Knowledge

• Knowledge of applicable federal and state laws, regulations, and policies affecting veterans' employment and education.
• Understanding of confidentiality, records management, and data privacy requirements.
• Experience preparing reports, maintaining documentation, and ensuring program compliance.

Preferred Competencies

• Problem-solving and critical-thinking abilities.
• Ability to work independently with minimal supervision.
• Strong attention to detail.
• Cultural competency and sensitivity.
• Commitment to serving veterans, service members, and their families.

Ability to travel throughout Massachusetts and the United States and represent EOVS at public events, trainings, and meetings.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.