Job Description

Verizon Customer Service Representative | Entry-Level Opportunity

Apollo Executives is currently hiring for a Verizon Customer Service Representative position, supporting customer engagement and service initiatives on behalf of a nationally recognized telecommunications brand.

This entry-level role focuses on working directly with customers to provide support, answer questions, and ensure a positive overall experience. Individuals will assist with customer onboarding, service education, and general inquiries while representing Verizon’s products and services with professionalism.

This is a great opportunity for individuals looking to build skills in communication, customer service, and professional development within a structured, team-oriented environment.

A background in retail, hospitality, or other customer-facing roles is strongly preferred, especially for individuals who enjoy working directly with people.

Our team prioritizes building strong, positive customer relationships, with a focus on consistency, professionalism, and long-term customer satisfaction. We take a relationship-driven approach that emphasizes quality interactions and a strong customer experience.

This role involves engaging with a diverse range of customers and communities, maintaining an inclusive and respectful approach while supporting brand presence within local markets.

This is a performance-driven position where individuals can develop real-world experience, contribute to client growth, and advance into leadership opportunities over time.

What You’ll Do

• Represent Verizon products and services with professionalism and integrity
• Assist customers with general inquiries, service information, and support
• Provide clear and accurate information on current plans, promotions, and offerings
• Support customer onboarding and account-related questions
• Maintain a positive and customer-focused approach in all interactions
• Work with team members to meet daily and weekly goals
• Participate in ongoing training focused on product knowledge and customer support

What We’re Looking For

• Strong communication and interpersonal skills
• Ability to build rapport and engage with a diverse range of customers
• Customer-focused mindset with strong attention to detail
• Team-oriented with a willingness to learn and grow
• Adaptability in a fast-paced, performance-driven environment
• Previous experience in customer service, retail, or hospitality is encouraged

Compensation

• Full-time, in-person position
• Weekly pay + performance-based incentives
• Additional bonuses and advancement opportunities available
• Top performers have the ability to reach six-figure annual earnings over time

Why Apollo Executives

Apollo Executives is committed to developing talent through hands-on training, mentorship, and performance-based advancement opportunities. We prioritize internal growth and provide individuals with clear direction, ongoing support, and the opportunity to build valuable skills in customer service, sales, and leadership within a collaborative team environment.