Satellite Office

Verifications Officer

Satellite Office  •  Taguig, PH (Onsite)  •  13 hours ago
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Job Description

Verification Officers perform validation and verification checks for financial information, identification and documents involved in the loan application and review process. The role entails applying our credit criteria and policy to provide high-quality outcomes for our customers and contributing towards our settlement and turnaround time targets.

KEY RESPONSIBILITIES

  • Review the declared information, including identity, financial, employment and residential information, against bank statements and other documents to determine validity and accuracy
  • Engage with internal and external stakeholders including Customer Operations, Business
  • Development Managers and Associates, brokers and employers
  • Perform outbound calls to assist applicants and brokers throughout the application
  • Verify and validate that all lending policies are adhered to for each application
  • Ensure each application complies with responsible lending and AML/CTF requirements
  • Clear verbal and written communication with stakeholders to request further information and/or provide an outcome and reasoning
  • Adhere to standard operating procedures to ensure efficient processing of applications and turnaround time targets are met
  • Ad-hoc tasks as required

SKILLS, QUALIFICATIONS, EXPERIENCE & BEHAVIOURS

  • Previous lending experience is highly advantageous
  • Excellent attention to detail and accuracy, with the ability to identify patterns
  • Sound working knowledge of consumer lending regulatory and compliance requirements
  • The ability to build relationships and coordinate with internal teams and customers
  • Professional external verbal and written communication
  • Ability to effectively communicate outcomes and reasoning to impacted parties
  • Tech savvy, inquisitive, and the ability to pick up new programmes and processes quickly
  • Highly adaptable to change
Satellite Office

About Satellite Office

At Satellite Office, we help businesses build high-performing offshore teams in the Philippines, enabling you to scale quickly, reduce costs, and boost efficiency.

We’re not your typical offshoring provider; we’re your strategic growth partner.

With over a decade of experience and more than 1,800 staff, we’ve helped companies like Send Payments, Uber, Chatime, HelloFresh, King Living, and Pet Circle grow by connecting them with top-tier talent across IT, finance, sales, marketing, operations, customer service, and beyond.

Unlike traditional offshoring or BPO models, with Satellite Office, your offshore staff works directly with you, reporting into your team and aligning with how you work from day one.

We've carefully chosen the Philippines for their strong English proficiency and Western-influenced culture, making communication easy and collaboration feel natural. Watch as your team integrates faster and works as one.

Why should you choose us?

✅ Top talent for any roles, tailored to you

Our expert recruiters source high-quality professionals who fit your exact business needs and culture, whether it's customer service, sales, IT, software development, finance, creative design, digital marketing, or back-office support.

✅ Fully managed, with expert support

We handle all the essentials — HR, payroll, IT, admin, and account management — so you can focus on your offshore team's performance, not paperwork.

✅ Premium office infrastructure

Your remote staff operates from state-of-the-art serviced offices equipped with advanced, reliable network infrastructure, ensuring seamless operations and collaboration.

✅ Hands-on leadership

With dedicated management teams in Australia, the US, and the Philippines, we provide local expertise, strategic insights, and ongoing support to ensure your offshoring journey succeeds.

Ready to see how offshoring can transform your business?

Visit our website or DM us for a free offshoring consultation.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Sydney, AU
Year Founded
2013
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