Job Description

Join OneMain Financial as a Verification Specialist!

Are you passionate about helping people and ensuring financial solutions are handled with care and integrity? At OneMain Financial, you’ll play a critical role in supporting our customers and teams nationwide by ensuring loan applications are reviewed swiftly and accurately.

What You'll Do

• Review and verify consumer loan applications to make sure all customer information, documents, and requirements are accurate.
• Ensure every loan meets company policies and regulatory standards before approval.
• Communicate with Centralized Sales, Underwriting, and Branch teams to resolve questions and support a seamless customer experience.
• Identify and escalate any complex or unusual situations—like discrepancies or potential fraud—to the right team members.
• Handle important funding tasks, making sure each loan is properly fulfilled and documented.
• Help deliver outstanding service and contribute to customer satisfaction by keeping the process efficient and reliable.

Qualifications

• High school diploma or GED required.
• Strong communication skills—both written and verbal.
• Positive attitude and motivation to help customers and drive results.
• Ability to work collaboratively with multiple teams.

Preferred

• Previous experience in loan verification, processing, fulfillment, or similar customer service/operations roles is helpful.

Location & Schedule

• Tempe, AZ // Hybrid: 4 days in the office (Mon-Thurs), flexible arrangements available.
• Monday–Friday, 7:30 AM–7:00 PM (local time); occasional Saturdays (up to 3 per quarter).

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

· Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

· Up to 4% matching 401(k)

· Employee Stock Purchase Plan (10% share discount)

· Tuition reimbursement

· Paid time off (15 days’ vacation per year, prorated based on start date)

· Paid sick leave as determined by state or local ordinance (prorated based on start date)

· 11 Paid holidays (4 floating holidays, prorated based on start date)

· Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.