Job Description

Verification Officer
The Role: We are looking for passionate and self-motivated professionals to join our Verification Officer team.

The main responsibilities of the position include:

Review client documents for KYC purposes
Communicate with clients for additional documents that may be required for the validation process
Handle client email requests for account verification
Follow up and be up to date with relevant internal procedures
Act in the best interest of the company at all times and cooperate with the Customer Experience team and other departments to deliver high standards of customer service
Effectively communicate with the Compliance department when needed
Maintain confidentiality and professionalism at all times
Perform other related tasks as required

Main requirements:

Degree in a business-related field
Experience in a similar position will be a plus
Excellent oral and written skills in English
Strong attention to detail
Outstanding communication and client handling skills
Hard working and able to cope under pressure
Excellent computer literacy
Valid work permit

Benefit from:

Attractive remuneration package
Private health insurance
Intellectually stimulating work environment
Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team

All applications will be treated with strict confidentiality!

About XM

🏆 At XM, we're not just another forex and CFD broker. Since our inception, we've been on a mission to redefine currency trading. Our dedication to innovation and excellence has earned us numerous awards and made us a prominent leader in the global fintech landscape.

🌎 With a diverse team of over 1,400 professionals spanning seven offices across the globe, we're united by our commitment to providing exceptional service in over 30 languages.

🚀 But what truly sets us apart is our #XMers. We don't just embrace growth, learning, and innovation – we own it. As part of the XM family, we dive headfirst into challenges, supporting each other every step of the way.

🙌 Guided by our values - Big. Fair. Human. - we have cultivated an unparalleled work environment, where every individual is nurtured for both personal and professional growth. Competitive benefits and perks that exceed market average, engaging team activities, rewarding volunteer programs, initiatives supporting the employees’ physical and mental wellbeing, and flexible work arrangements are only some of the proof points of how XM prioritizes its people’s wellbeing and work-life balance. And with a strong focus on learning and development, diversity and inclusion, and fostering a culture where everyone's voice is heard, we empower each member of our team to be a leader in their own right.

🤘 Ready to join a community that rocks and work somewhere truly awesome? ▶ xm.com/careers

Industry

Finance & Insurance

Company Size

1,001-5,000 employees

Headquarters

Limassol, CY

Year Founded

2009

Website

xm.com

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