The Royal Children's Hospital

Venue Support Worker

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  4 hours ago
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Job Description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters 

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs, includingharm reductioninitiatives, community education, and support services. Our Gamber’s Help is a free and confidential service for individuals, couples and families who are affected by gambling. Services include financial counselling, therapeutic counselling, community education and venue support, and a generalist financial counselling program. 

Under the Responsible Gambling Codes of Conduct, Victorian venues need to take reasonable steps to minimise gambling harm by monitoring player behaviour and stepping in when needed. The Venue Support Program helps venues meet these requirements through support workers across the state. 

About the role 

Asa  VenueSupport Worker, this is your opportunity to deliver Responsible Service of Gaming (RSG) training, support gaming venues to meet regulatory requirements, and promote safer gambling environments across the funded catchment area. You will act as a key liaison between gaming venues and Gambler’s Help services, ensuring venues have the skills, knowledge, and confidence to identify and respond to gamblingrelated harm. 

Reporting to the Program Manager, this is a fixed-term part-timeposition, 22.8 hours per week, contracted until July 2027, based on sitein Kensington, VIC.

Conditions 

Compensation is in accordance with SCHADS Level 5. 

How you will make an impact 

  • Provide mandated and nonmandatedfacetoface training to venue staff within regulatory timeframes
  • Conduct formal meetings to support compliance with venues to ensure adherence to Responsible Gambling Codes of Conduct
  • Equip venue staff to identify and respond to signs of gambling harm and support patrons to access help services
  • Promote safer gambling environments by encouraging best practiceharmreduction approaches and continuous improvement within gaming venues
  • Maintaincomplete program record keeping, data entry, and reporting in line with departmental requirements

What you will bring 

  • Certificate IV in Training & Assessment (minimum requirement)
  • Experience delivering training or group facilitation or strong understanding of the gambling environment
  • Strong communication and relationship building skills with the ability to engage diverse stakeholders
  • Resilience and adaptability when working in dynamic environments
  • A current Victorian  Employee Working with Children Check  
  • A current Victorian Driver’s Licence
  • Ability to work across multiple outposts within the Gambler’s Help City & Inner North (GHCIN) catchment and occasionally after hours

What we offer  

Eligible employees can access a meaningful and supportive employment experience, including: 

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
  • Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience other TSA programs
  • Flexible working arrangements where applicable
  • Access to EAP, health & wellness initiatives, and Fitness Passport
  • Aboriginal & Torres Strait Islander supports including Burra Burra Network,Cultural Events, Sorry Business & Ceremonial Leave (up to 10 days)
  • Ongoing training and development opportunities

How to apply 

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  

Together we can build a brighter future. 

Applications will close as soon as a suitable candidate is secured. 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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