Job Description

An exciting opportunity has come up for a Full-Time Venue Supervisor at our newest venue to the PARRA Group - Pitt Town Sports Club, which is located at 139 Old Pitt Town Road, Pitt Town, NSW 2756.

The position reports to our General Manager of Pitt Town Sports and we are seeking a hands-on and driven individual, who strives to provide excellence in service and provide a welcoming environment to our members, guests, and fellow staff.

What can we offer?

• An opportunity to develop your leadership skills.
• A role with variety covering day-to-day operations within Pitt Town Sports Club.
• A chance to further your career in the hospitality industry.

What is involved in the role?

• Supervising, training, and mentoring staff.
• Overseeing implementation of RSA and RCG practices.
• Customer service and managing any escalations and complaints.

We are we looking for in our candidate?

• Strong leadership skills and the ability to train and supervise staff.
• A positive and motivated attitude to lead a team by example.
• Broad knowledge of all club operations including F&B & gaming.
• Outstanding customer service skills – providing a wonderful experience for our members and guests.
• Experience as a Supervisor/ Manager in a similar Club or Hospitality environment
• Ability to work a 7-day rotating roster including weekends, late nights, and public holiday.
• RSA & RCG

Why you should join PARRA Group!

• Free tickets to Parramatta Eels home games and discounted Eels merchandise.
• Free Onsite parking.
• Free Staff meals and soft drink.
• Paid Volunteer Day.
• A vibrant and healthy staff culture, built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork.
• Quarterly and annual rewards between $500 and $5,000.
• Fun - we work hard and play hard with regular staff social events.
• Access to over 300+ retailer discounts.
• Ongoing training & development and the opportunity to complete Certificate III in Hospitality.

About us

We’re for you. We’re for community. We’re for the Eels.

For nearly 70 years we’ve supported the Eels, our community, our members and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career
development and growth – qualifications optional. Whether at our Dural, Dundas, or Parra location, you’ll experience our fun, vibrant, flexible and empowering culture. And we’re for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that’s only the beginning. Fancy a free lunch? It’s yours! We think you’ll love it here. In fact, we think this might even be the highlight of your career – a place you won’t want to leave. Come join us for you, for better, for the best.

Our Values

Service We are here for the benefit of our Members and our Community.

Passion We are ambitious, strive for excellence and love what we do.

Openness We demonstrate integrity and commitment through transparency and accountability.

Respect We are welcoming, inclusive, and respectful.

Teamwork We are united, collaborative and succeed together.

Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.

Parramatta Leagues is an Equal Opportunity Employer.