Job Description

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Crown is the ultimate destination for elevated experiences, with a vast array of casual offerings to more premium settings. We have something to suit everyone.

With stunning 180 degree views of the city skyline, VIP Gaming Room, the Pearl Room, has a quality of light and outward focus that is unrivalled anywhere in the world.

The Pearl Room features an exclusive gaming environment, dedicated bars and in room dining and member only promotions and events.

The Role

We're seeking a Venue Supervisor to assist in leading Pearl Room and continue delivering exceptional service.

Working closely with the Venue Manager and Assistant Venue Manager, you'll lead by example on the floor, support and develop team members, and ensure service standards are consistently delivered across all areas of the venue.

Key Responsibilities

• Support the day-to-day operations and performance of the Pearl Room
• Deliver outstanding guest experiences and uphold service standards
• Lead, coach and motivate team members during service
• Ensure operational excellence, venue presentation and compliance requirements
• Assist with labour management, stock control and achieving business goals

About You

• Previous leadership experience in a Food and Beverage Supervisor role
• Previous experience in VIP service desired
• Excellent communication, stakeholder management and problem-solving skills

To Be Successful, You'll Need

• A current Approved Manager's License or willingness to obtain one
• Full availability across a rotating roster, including evenings, overnight shifts, weekends and public holidays
• Hold full Australian working rights

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.