Job Description

Venue Services strives to “Exceed the Expectation – Anticipate the Need – Be the Solution” for Utah State University’s on-campus event operations. Successful candidates will work with a small team of assistants to complete data entry, financial management, inventory sustainability, and administrative tasks for the Venue Services division. This team plays a vital role in supporting three core operations teams—the Audiovisual (AV) team, the Inside Setup team, and the Rental Equipment team. The Venue Services Office Assistants work under the direction of the Assistant Director of Venues.

This position requires a balance of administrative precision, data analysis, customer service, and on-site event support. The Venue Services Assistant works closely with event coordinators, operations staff, and service partners to ensure seamless event execution and that financial responsibilities are fulfilled.

Schedule

• 15-20 hours per week during the semesters. Hours can increase during the event seasons.
• Can work to accommodate class schedules but are expected to primarily work Monday to Friday between 7:30 am to 5 pm.

Responsibilities

Data Entry

• Input labor hours for events from hour-tracking software into event management software, CourseDog, to ensure accurate billing
• Monitor equipment inventory quantities, condition, and demand/usage to meet long-term operational goals

Financial Management

• Collaborate with event coordinators to update financial statements with equipment charges for operations teams
• Audit and reconcile operations-related expenses (equipment, labor, etc.)

Administrative Tasks

• Assist in editing and proofreading conference and/or event communications and documents
• Maintain accurate and timely notes for operations meetings
• Provide general customer service support for events and conferences as needed
• Assist with administrative projects as assigned to improve team functions

Miscellaneous

• Occasional on-site event support in customer service dispatch
• Occasional helping setup crews with jobs

Qualifications

Minimum Qualifications

• Experience with data entry and database management
• Willingness and ability to learn new skills or techniques
• Willingness to effectively assist with multiple room sets and cleaning projects when needed

Preferred Qualifications

• Experience with event management software
• Customer service or hospitality experience in an event setting
• Strong clerical and record-keeping skills
• Strong organization skills, attention to detail
• Strong proficiency in Microsoft Office Suite (Word, Excel), and the ability to learn event management software quickly and proficiently (training provided)
• Demonstrated skill in financial tracking, billing, or data analytics

Knowledge, Skills, and Abilities

• Ability to meet deadlines and manage multiple tasks in a fast-paced environment
• Strong organizational skills with attention to accuracy and detail
• Effective communication skills, both written and verbal
• Ability to adapt to changing event needs and operational priorities
• Dependable, professional, and committed to high-quality service
• Ability to work independently and as part of a collaborative team

Required Documents

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

**Document size may not exceed 10 MB.**

Advertised Salary

$13.00/hr

ADA

The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Additionally, indoor or outdoor work environments may include being confined or in narrow spaces for periods of time. The incumbent may also be exposed to loud noises or vibrations from equipment, and conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation. Bending, crawling, and crouching may be required. Incumbents may be required to lift, push, and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu

*updated 12/2025

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Matthew Pinner

Executive Director

Civil Rights & Title IX Office

matthew.pinner@usu.edu

435-797-1266 | Old Main Rm. 401D

1475 Old Main Hill, Logan, UT 84322

Cody Carmichael

Title IX Coordinator

cody.carmichael@usu.edu

435-797-1266 | Old Main Rm. 402D

1475 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 | OCR@ed.gov

*updated 10/2025