Job Description

The Venue

Totti’s is a vibrant and fast-growing casual Italian eatery built on the philosophy of great food, great people, and great times. Known for its energetic atmosphere and share-style dining, Totti’s brings teams together to create memorable experiences for guests through simple, high-quality Italian dishes and warm, genuine hospitality. From the famous wood-fired bread to fresh pastas, seasonal plates, and spritzes shared around lively tables, the restaurant is always buzzing with energy.

With multiple venues across Sydney and an expanding presence in Lorne, Victoria, Totti’s offers an exciting environment for hospitality professionals who are passionate about food, teamwork, and delivering unforgettable dining experiences.

The Role

We are after an energetic, bubbly and experienced Venue Manager with a focus on creating a strong team culture, one that celebrates cultural diversity, and is passionate about creating an authentic and traditional experience for their guests.

You’ll be expected to build, lead and develop a diverse team, maintain a culture that strives for excellence, deliver exceptional guest experience, and have fun along the way. You’ll provide ongoing training to the team through product knowledge and be focused on establishing an effective operation rhythm across the venue.

Our team knows what it takes to deliver guest experiences like no other and with such anticipation surrounding yet another incredible development, we need managers who are:

• Strong operators with focus on delivering high standards and exceptional product
• Hands-on and operational.
• Experts at stakeholder management.
• Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships.
• Experienced in managing large teams in a high-volume atmosphere; 2+ years in hospitality management is essential.

The Reward

You will be joining a company that wants you to succeed, we offer:

• Competitive salary.
• Paid parental leave and flexible return to work support for new parents.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.