Job Description

Venue Manager

Sundowner Hotel, Whyalla | Duxton Pubs

Lead a great venue. Build a great team. Make your mark with Duxton Pubs.

We are looking for an experienced, motivated and hands-on Venue Manager to lead the team at the Sundowner Hotel in Whyalla.

This is an exciting opportunity for a hospitality leader who enjoys bringing people together, creating memorable guest experiences and taking ownership of a busy hospitality venue.

If you are passionate about hospitality, know how to get the best out of your team and enjoy balancing great service with strong business performance, we would love to hear from you.

The Role

As Venue Manager, you will take responsibility for the day-to-day operations of the Sundowner Hotel, leading your team to deliver outstanding hospitality while maintaining strong operational and financial performance.

Working closely with the Duxton Pubs leadership team, you will have the support and autonomy to make a real impact.

Your responsibilities will include:

• Leading, coaching and developing a positive, high-performing venue team;
• Overseeing daily operations across food, beverage, gaming and other venue departments;
• Delivering consistently high standards of customer service and guest experiences;
• Managing labour costs, rostering, stock control and overall venue profitability;
• Driving revenue opportunities, local engagement and business growth;
• Recruiting, onboarding and developing team members;
• Maintaining compliance with liquor licensing, gaming, WHS and food safety requirements;
• Building strong relationships with guests, suppliers and the local community;
• Working collaboratively with the Duxton Pubs support teams to achieve operational goals; and
• Creating a workplace culture built on teamwork, accountability and pride in what we do.

About You

We are looking for a confident and approachable leader who knows that great hospitality starts with great people.

To succeed in this role, you will have:

• Previous experience as a Venue Manager, Assistant Venue Manager or in a senior hospitality leadership role;
• Strong operational knowledge across food, beverage and gaming;
• Proven experience managing budgets, labour, costs and business performance;
• A genuine passion for developing people and building strong teams;
• Excellent communication, organisation and problem-solving skills;
• A practical, hands-on leadership style and the ability to lead by example;
• Sound knowledge of hospitality compliance and workplace safety;
• Current RSA, RP badge and relevant gaming qualifications, or the ability to obtain them;
• Flexibility to work across a seven-day hospitality operation; and
• A positive attitude, strong work ethic and a genuine commitment to great hospitality.

Why Join Duxton Pubs?

At Duxton Pubs, we believe great venues are built by great people.

We are a growing South Australian hospitality group with a diverse portfolio of venues and a genuine commitment to supporting our people.

You will enjoy:

• The opportunity to lead an established regional South Australian hotel;
• Support from an experienced leadership and operational support team;
• The autonomy to take ownership of your venue and make a meaningful impact;
• Opportunities for professional development and career progression across Duxton Pubs;
• Access to staff benefits and a supportive team culture; and
• The chance to build strong connections with your team and the Whyalla community.

Ready to Lead?

If you are an experienced hospitality leader looking for your next opportunity, we want to hear from you.

Bring your leadership, your ideas and your passion for hospitality to the Sundowner Hotel and take the next step in your Duxton journey.

Only shortlisted applicants will be contacted.

I’ve positioned this as a genuine venue leadership opportunity, rather than simply a job running shifts. It puts emphasis on commercial performance, people leadership, community connection and accountability, which is exactly what you want to attract in a strong regional Venue Manager.

Please note only successful applicants will be contacted.