Job Description

About the Role

As our Venue Manager, you will be responsible for leading the day-to-day operations across our Food & Beverage outlets. Reporting to the senior leadership team, you will drive service excellence, build a strong team culture, and ensure our guests enjoy a seamless and memorable dining experience every time.

This is a hands-on leadership role where your energy, creativity, and attention to detail will make a real impact.

Key Responsibilities

• Lead and oversee daily operations of all F&B outlets within the hotel
• Inspire, develop, and mentor a high-performing team
• Ensure exceptional guest service aligned with IHG brand standards
• Manage rostering, labour costs, and operational efficiency
• Drive revenue through promotions, upselling, and local engagement
• Maintain compliance with all health, safety, and licensing requirements
• Monitor and achieve financial targets including budgets and KPIs
• Collaborate closely with culinary and hotel teams to deliver a seamless guest experience

About You

• Proven experience in a Venue Manager or senior F&B leadership role within hotels, restaurants, or premium venues
• Strong understanding of hotel operations (preferred)
• A natural leader who motivates and empowers teams
• Passionate about delivering exceptional guest experiences
• Commercially savvy with strong financial and operational acumen
• Excellent communication and organisational skills
• Flexibility to work evenings, weekends, and public holidays

What We Offer

• Opportunity to be part of a globally recognised brand – IHG Hotels & Resorts
• Career development and progression within a growing hotel precinct
• A supportive and collaborative leadership culture
• Staff benefits including accommodation discounts across IHG properties

• A dynamic and exciting work environment in the heart of Werribee

If you’re ready to lead a dynamic F&B operation and deliver true hospitality from the heart, we’d love to hear from you. Apply now.