Job Description

Cooley’s Hotel is looking for a hands-on, people focused leader to take ownership of our venue, our team, and the guest experience.

We are looking for a Venue Manager, or a strong and experienced Duty Manager ready for the next step, who genuinely enjoys leading people, building team culture, and being part of a local venue that matters to its community.

Because Cooley’s is a smaller venue, personal fit is everything. We need someone who will embrace the opportunity to be visible, involved and connected. Someone who leads from the front, takes pride in developing others, and brings the right balance of operational discipline and warmth.

This role will suit a hospitality leader who wants to grow, have a voice, and work closely with HR and the leadership team as part of a developing training and coaching pathway.

About Kalis Hospitality and Cooley’s Hotel

At Kalis Hospitality, we are driven by our mission to deliver exceptional experiences, every time. Our values of Community, Growth, Honesty and Respect guide how we lead, work and support each other every day. These values are not just words on a page. They shape the culture we are
building across our venues and the expectations we have of our leaders.

Cooley’s Hotel is a venue with strong local connection and real potential. As Venue Manager, you will have the opportunity to lead a close-knit team, grow the venue’s impact in the community, and create an environment where both guests and employees feel welcomed, valued and proud to return.

What we offer

We give our people everything they need to succeed. Join our Tasmanian hospitality community, a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You will be rewarded for your hard work with a range of
benefits that support you throughout your career journey:

• Free parking for added convenience
• Cashback at hundreds of stores via our SWAG employee app
• Employee Perks Program with discounts across bottle shops, venues and accommodation
• Access to our Employee Assistance Program, providing confidential support for employees and their immediate family members
• Opportunities to attend networking events, development days and further upskilling opportunities
• Specialist support from an experienced Head Office team across stock control and inventory systems, finance, reporting and P&L insights, human resources and recruitment, payroll, licensing and legislative compliance, marketing and brand, and IT systems, so you can focus on leading your team and delivering a great guest experience
• A genuine development pathway, with coaching and support designed to help experienced leaders step into, or grow further in, venue management
  The chance to contribute ideas, shape the future of the venue, and work closely with HR and the leadership team

What you will do

• Lead, coach and support your team to deliver a high quality guest experience every day
• Take ownership of people leadership across the venue, including team development, performance conversations, onboarding and creating a positive culture
• Run the day-to-day operations of the venue across all areas with confidence and accountability
• Maintain strong operational standards across service, presentation, stock control, safety and compliance
• Manage rosters, labor, costs and venue performance in a way that supports both the team and the business
• Build strong local relationships and strengthen the venue’s connection to its community
• Identify opportunities to improve the way the venue operates and contribute ideas that support growth
• Work closely with the wider leadership team to align the venue with company values, standards and business goals.
• Be a visible and hands on leader, particularly across weekends and evenings when the venue is at its busiest

What you will bring

• Proven hospitality leadership experience, ideally as a Venue Manager or a senior Duty Manager ready to step up
• Strong people management capability with a genuine interest in mentoring, coaching and developing others
• Solid operational experience and the ability to confidently manage a venue day to day
• A leadership style that reflects our values of Community, Growth, Honesty and Respect
• A natural ability to build relationships with team members, guests and the local community
• The confidence to take ownership, make sound decisions and lead from the front
• Energy, warmth and professionalism, with the personal fit to lead a smaller community-based venue
• A willingness to work weekends and evenings as part of the role
• A desire to be part of a business that is investing in leadership development and building meaningful career pathways.

Why this role is different

This is a real opportunity to make your mark.

For the right experienced Duty Manager, this could be the ideal next step into venue management with coaching, development and support behind you.

For an experienced Venue Manager, this is an opportunity to run your own venue, influence its direction, and be part of a business that values your voice and is committed to building strong leadership capability for the future.

To be successful in this role, values fit matters just as much as experience. We are looking for someone who is community minded, honest, respectful, growth focused, and excited by the opportunity to lead a smaller venue well.

Interested in joining us?

Send your resume in by clicking the ‘Apply Now’ button on the top right.

**IMPORTANT*** If you miss this step your application will not submit successfully

Please ensure you answer the screening questions as this will give us the information we need to assess your application!

Please note applications will be assessed as received. Applicants must have the right to work in Australia.

For further information contact Ilse (HR Coordinator) by email Hr@kalisgroup.com.au

* Please note Position Descriptions are available on request.