Acrisure

Vendor Payables Associate

Acrisure  •  Grand Rapids, MI (Onsite)  •  3 hours ago
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Job Description

About Acrisure:

Acrisure’s Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealedthe individualstrengths andthe extraordinary advantageat their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure Platform to where it is today, combining with other platforms to formfourregional divisions, with a culture built on organic partnership.

Acrisure is a fast-growing fintech leader thatoperatesa global insurance broker. Acrisureprovidesa broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

We are seeking aVendor Payables Associatetoprovide foundational operational support across the Vendor Payables organization. This roleis responsible forprocessing invoices, performing supplier outreach, managing inquiries and escalations, supporting master data accuracy, and contributing to specialized areas such as Telecom/Utility,PCardT&E, and M&A onboarding.

The Specialist serves as an individual contributor withstrongcommunicationskillsand problem-solvingcapability This role requires the ability tomanageshifting prioritiesandurgent situationseffectively whilecollaboratingwith Specialists, LeadAnalysts,and leadership.

Responsibilities:

Invoice Processing & Payments

  • Process invoices accurately andin accordance withSLAs, internal controls, and Vendor Payables policies.

  • Generate payablecashrequirementreports andassistwith check printing/distribution whenrequired

  • Research and resolve invoice discrepancies, misapplied payments, and billing issues—particularly within Telecom/Utility categories.

  • Track, investigate, and help recover late fees; partner with suppliers to resolve root causes.

Supplier & Customer Inquiries

  • Respond to ServiceNow tickets, triage issues, route toappropriate teams, and communicate resolutions.

  • Conduct supplier outreach to collect missing W9s, ACH forms, invoice copies, or clarification needed for processing.

  • Manageurgentcallbacksandhighpriorityinquiries (including shutoff/critical service notices).

  • Assistinternal stakeholders with invoice status checks, coding questions, and payment expectations.

Master Data Support

  • Request new vendor setups or updatesinWorkday and ensure all supporting documentation is complete.

  • Validateremittoconnections, banking details, tax documentation, and compliance with QRG/SOP guidelines.

  • Update andmaintainvendor login information in LastPass asrequired

  • Support supplierapprovalworkflows by preparing complete submission packages for review.

PCard& T&E Administration

  • Assistwith employee credit card administration, including restrictions, cost center assignment, and communication.

  • Support employee expense setup and reimbursement processing.

  • Contribute toPCardreporting, exception resolution, and codingfollowupwith employees.

Reporting & Analytics

  • Support monthly and periodic reporting activities such as:

  • PCardusage reporting

  • Critical invoice tracking

  • Recurring invoice database updates

  • Latefeetracking and recovery efforts

  • Assistin preparing data for dashboards and operational reporting.

Month-End Close Support

  • Support reconciliation activities by reviewing outstanding approvals, verifying invoice status, andassistingin clearing exceptions.

  • Contribute to acceptance/rejection checks for reconciliations where needed.

M&A and Integration Support

  • Assistwith onboarding new partners by coordinating supplier cleanup, documentation collection, and vendor setup validations.

  • Provide support forintegrationrelateddata validation and process alignment.

Qualifications:

  • Ability to collaborate across teams andmaintaina professional,customerserviceorientedapproach.

  • Strong attention to detail with the ability to analyze transactional data andidentifydiscrepancies.

  • Effective written and verbal communication skills, including supplierfollowup

  • Proven problem-solving skills with the ability to manage complex processes.

  • Ability to prioritize work, meet deadlines, and adaptina fast-paced environment.

  • Experience with Workday Financials or comparable vendor payables systems preferred.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice

Welcome, your new opportunity awaits you.

Acrisure

About Acrisure

As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 23 countries. And this is just the beginning.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Grand Rapids, Michigan
Year Founded
2005
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