Job Description

The Vendor Manager (Vendor Recruiter) is responsible for collaborating with Production and Sales teams on vendor pool management, vendor recruitment, certification process, as well as maximizing certified vendor usage.

• Act as point-of-contact for relevant Production departments and Sales teams to plan proactive resourcing needs and update on progress as required

• Monitor vendor usage and quality performance of the linguistic pool to assess replacement needs

• Provide on-the-job support to the Vendor Management team

• Be knowledgeable in and maintain up-to-date knowledge of the localization industry, including market conditions, trends and competitive rates

• Be knowledgeable in the needs and requirements of both the external industry and internal Production teams

• Respond to the vendor needs of the Production teams by searching for and recommending the appropriate vendor profiles or launching recruitment

• Confidently use translation directories and sourcing tools

• Take the lead in proactively recruiting new resources for different types of services, to expand the company’s database of external vendors

• Test recruited vendors according to specialized skill sets, following the company’s testing and onboarding documented process and using the required platforms

• Negotiate preferred rates with onboarded vendors according to company, department and project needs

• Proactively suggest rate negotiation strategies to Production

• Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguist teams for training opportunities

• Establish and maintain excellent relationships with contract vendors, Production staff and internal teams globally

• Strategize with the direct manager to find viable means of making processes more efficient

• Proactively seek out opportunities and attend trade shows, conferences, or industry events

• Research and understand all industries that TransPerfect markets to, including industry leaders, current events and any other pertinent data

• Assist in new hire trainings for the Vendor Management team

• Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

Requirements

Required skills, experience, and qualification

• Critical thinking

• Excellent organizational skills with attention to detail

• Ability to support multiple requests, process and update mass amount information accurately

• Strong negotiation skills

• Effective time management and ability to adhere to schedules and deadlines

• Excellent written and verbal communication skills in Korean (native level) and English

• Strong problem-solving and analytical skills

• Strong interpersonal skills in a public-facing setting

• Proactive and ability to anticipate needs and address issues before they arise

• Minimum Bachelor’s degree or equivalent

Desired skills and experience

• Minimum 1 year of experience as an Associate Vendor Manager or Vendor Management experience

• Prior experience with recruitment of localization professionals for specific languages and specialties

• Market research skills

• Knowledge of Vendor Management database, software or systems