Benefits
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
of Position:
The Vendor Manager will serve as the primary owner of vendor performance across Denali's third-party subcontractor network, including contractors, technicians, and field-service partners. This role is responsible for designing and operating the performance management function of Denali's Vendor Management Program, ensuring that subcontractor performance is measured against consistent standards, that variances are identified and addressed proactively, and that performance data drives continuous improvement across the Services organization. The Vendor Manager will build and maintain vendor scorecards, define SLA frameworks in partnership with operational stakeholders, and lead regular performance reviews with key subcontractor partners. This position will act as the connective glue between field teams, vendor relationships, and leadership, translating on the-ground realities into structured performance data, and translating that data into clear action. The Vendor Manager is not simply a reporter of results; they are accountable for driving improvement and escalating risk before it becomes failure.
Essential Functions:
General
Performance Management
Vendor Performance Reviews
Continuous Improvement
Competencies:
Work Environment:
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, software applications, Microsoft suite, phones, social media, and marketing technology.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.Required Education and Experience:
Bachelor’s Degree
3-5 Years of Experience
Qualifications:
Demonstrate the ability to adapt well to a changing environment and respond quickly to requests and needs of the business
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Denali Advanced Integration delivers Enterprise IT solutions and services globally. Powered by strategic experts and best of breed technologies, Denali helps guide our clients through the most complex IT challenges.
Since 1992, Denali has been among the most trusted and prominent technology providers in North America. We’re a customer-focused, family-owned IT company with a workforce of more than 400 employees who are passionate about exceeding expectations at every engagement. We make giving back to the community a priority through of a variety of philanthropic initiatives and treat everyone like family – our customers, partners and team members.
Exceptional IT, Delivered.
