This is a 12 month fixed-term assignment
The Vendor Management Business Analyst (12-18 month fixed-term assignment) supports the Program Director and Vendor Manager in sourcing, evaluating, onboarding, and managing vendors across the organization. This role serves as a key liaison for vendor relationships, ensuring performance, compliance, and alignment with business needs. Responsibilities include leading the vendor evaluation and selection process, supporting contract negotiations, and maintaining accurate vendor documentation and performance records.
KEY RESPONSIBILITIES
Develop, implement, and maintain vendor management policies, procedures, and standards.
Support indirect sourcing teams in evaluating vendor capabilities, service levels, and commercial terms.
Monitor day‑to‑day vendor performance against contractual obligations, KPIs, and SLAs.
Lead vendor evaluations, scorecards, and assessment activities to ensure quality, cost-effectiveness, and timely delivery.
Build and maintain strong vendor partnerships, serving as a primary point of contact.
Identify and escalate operational issues, risks, or performance concerns.
Coordinate cross‑functionally with Procurement, Finance, Operations, and other business units to ensure streamlined vendor engagement.
Maintain accurate, up‑to‑date records of vendor agreements, certifications, and compliance documentation.
Advise Indirect Sourcing to ensure preventive maintenance programs and SLAs are included in contracts.
Support smooth vendor transitions, renewals, and offboarding processes.
Contribute to continuous improvement efforts within the vendor management program.
Perform additional duties as required to meet business needs and uphold company values.
REQUIRED QUALIFICATIONS
Bachelor’s degree, preferred.
SKILLS/COMPETENCIES
Strong understanding of business operations, procurement, or vendor management best practices.
Experience managing budgets, schedules, and vendor relationships.
Proficiency in Microsoft 365 Suite.
Experience with any of the following preferred but not required:
Service Channel
VMDM
Coupa
Must be able to work independently and as part of a team.
Strong leadership and cross-functional coordination skills.
Excellent written and verbal communication abilities.
High attention to detail with strong analytical and problem-solving skills.
Ability to manage competing priorities in a fast-paced environment.
Process-oriented mindset with a focus on continuous improvement.
WORK ENVIRONMENT
Primarily remote. Occasional visits to the Quincy, MA headquarters if logically possible. This is a 12-18 month assignment.
ABOUT CBES
City Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. Utilizing our vast array of in-house resources, CBES experts tackle the most challenging projects from inception to completion, including project design, engineering, construction and commissioning. Our integrated team provides unique value serving our clients and our climate.
WHY SHOULD YOU WORK AT CBES?
CBES is part of a global network of leading professional services, infrastructure management, and data-driven sustainability solutions firms for starters. We offer a generous benefits package that includes 28 days of PTO along with a 401(k) with immediate vesting and company match.
We don’t just hire anyone at CBES; we’re looking for team members with a deep sense of responsibility, an ability to collaborate, a desire to learn and grow, a willingness to always lend a helping hand.
When you join CBES, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-classes training or our Leadership Development framework – CBES cares passionately about the people we hire and ensures that growth is always on the horizon.
Wondering if this is the place for you to take the next step in your career? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, this is the place for you!
So, if you’re ready to get started, let’s go!
CBES is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.
Inspired to make a positive change to the facilities management industry, Willie and Susan Haughey established City Refrigeration Holdings (UK) Ltd in 1985. Their new enterprise was founded on collaboration and transparency. A ground-breaking approach took City FM from its humble beginnings to building long-term partnerships with leading retailers all over the world.
Under this innovative model, each partner receives a unique strategy, shaped by the needs of their business and implemented by a bespoke, self-delivered model that provides an unparalleled commitment to safety, quality and value.
One of the world’s largest privately owned FM companies
City has accumulated a wealth of experience serving a variety of sectors -- healthcare, leisure and hospitality, retail, distribution and logistics, petrol forecourts, commercial property and construction. At the same time, we’re also relentlessly focused on developing and shaping the future of FM, harnessing the power of innovation, technology and data to inform every step of our work.
With consumer-focused people at the centre
City employs over 9,000 highly qualified staff to deliver exceptional service, every time. All over the world, we help improve every aspect of customers’ lives--in supermarkets, offices and more. Equipped through frequent training opportunities, we are constantly building on their skills and continuing to exceed expectations. It is through their outstanding delivery that City drives efficiency and assurance even in the face of rapid change.
Creating a better tomorrow
As a responsible business, City FM is committed to being a net-zero carbon business by 2040. Our Net Zero target data has been independently validated by SBTi, and as active, engaged members of the Supply Chain Sustainability Council, the work has already begun to focus on achieving these targets.
