Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
The Vendor Management Analyst is responsible for vendor service delivery governance, overseeing the performance of contracted vendors (including Managed Service Providers) across the enterprise in support of the organization’ strategic Technology Vendor Management Program. Analyze vendor performance to assess compliance-to-contract, identifying contract performance deficiencies or areas of performance improvement and corresponding actions such as remediation plans, tracking contracted service levels and remedies and conducting activities such as account reviews with the objective of attaining “beyond the contract” value from vendor relationships. Understands software license models, performs contract renewals, reviews and vendor negotiations.
What you will do:
Participate in the creation of vendor management tools, standards and processes.
Participate in vendor negotiations; responsible for tracking and maintaining vendor performance
Develop annual objectives for selected vendors with the goal of reducing costs, improving performance and driving efficiencies.
Conduct account reviews, which include vendor performance, with strategic and other selected vendors.
Maintain license audit schedule and perform regular internal license audits as well as externally requested software audits.
Provide licensing guidance to Gordon Food Service managers (project managers, team manager, directors, etc…) regarding implementation of new systems, integration of acquired systems, and changes to other existing systems and usage affecting licensing.
Review existing contracts to provide guidance and understanding to Gordon Food Service managers.
Review new contracts to provide input prior to signature.
Provide input for budgeting of renewals, new support contracts and subscription agreements.
Manage hardware and software support renewals.
Produce required asset management and IT financial reporting in a timely manner.
Other duties and responsibilities as assigned.
When you will work:
Monday to Friday, 8am to 5pm
Hybrid schedule, 4 days in office in Wyoming, MI, with 1 day remote
What you’ll bring to the table:
Associate Degree in Business Administration or related field required
Bachelor’s Degree preferred
Two to four years of IT vendor management experience strongly preferred
Must have good written and verbal communication skills and good organizational and problem-solving capabilities.
Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.
Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.
Knowledge of spreadsheet, word processing, presentation, email and internet software applications
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate.
We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada.
Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee.
Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses.
We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities.
Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.
