Job Description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Vendor Compliance Specialist supports QVC by partnering with vendors, merchandising, and fulfillment center teams before and after delivery to promote understanding of and compliance with QVC Group’s standards.

Where You'll Work

This role is onsite and will require you to work from our and will require you to be onsite at our Ontario, California Fulfillment daily. Job seekers must reside in one of the following state to be considered: CA. Relocation assistance is not available for this role.

What You'll Do

• Review daily vendor delivery performance and address non-compliance issues before and at receipt.
• Partner with DC teams to resolve compliance issues and support smooth operations.
• Coordinate correction and rework of non-compliant product, assess costs, and process chargebacks in line with policy while keeping merchandising and vendors informed.
• Serve as the main point of contact for vendors, merchandising, and operations on compliance-related questions.
• Build strong vendor relationships through one-on-one support for both new and existing vendors.
• Identify poorly performing vendors, take corrective action, and ensure rework is completed on time to meet ATS timelines, KPIs, and customer expectations.

What You'll Bring

• 3+ years of experience in a similar role
• Highly self-motivated, with the ability to work beyond task-level execution
• Strong computer skills, including a solid working knowledge of Microsoft Word and Excel
• Ability to analyze and interpret data
• Strong communication skills

#LI-SH1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.