Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
The Vendor Compliance Specialist supports QVC and serves as a key liaison between QVC, its vendor base, merchandising teams, and the Fulfillment Center—providing education and guidance on QVC compliance standards.
Where You'll Work
This role is onsite and will require you to work from our Bethlehem, PA Fulfillment center daily. Relocation assistance not available for this role.
What You'll Do
To review daily vendor delivery performance, ensuring all issues of non-compliance prior to and at the point of receipt are addressed.
To liaise with internal departments within the DC on all issues of non-compliance.
Initiate the correction processes of all ‘received’ non-compliant products through the Rework Coordinator both on site and through off site facilities. Assess likely costs incurred and create chargebacks in line with policy advising Merchandising and vendors throughout the process.
Provide a central point of contact for vendors, merchandising, and Operations teams where all enquiries regarding compliance can be resolved.
To support / facilitate a smooth process for Vendor on-boarding, relating to Operational days for new and existing Vendors with regards to compliance including appropriate operational teams.
What You'll Bring
3 years experience in a similar role
Excellent level of computer literacy with excellent working knowledge of Microsoft Word and Excel
Ability to demonstrate analytical skills and interpret data.
Strong communication skills
#LI-SH1
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.
