The Missing Link

Vendor Alliance Manager

The Missing Link  •  North Sydney, AU (Hybrid)  •  18 hours ago
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Job Description

Are you passionate about building high-impact technology partnerships and turning strategy into real commercial results?

We are looking for a Vendor Alliance Manager to own and drive our strategic partnership with our cyber security vendors, one of the most exciting and high-growth areas of our business.

At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we’ve become one of Australia’s most awarded IT providers.

We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we are growing fast.

This is a unique opportunity to step into a commercially focused role where you will work across Sales, Marketing and Technical teams to bring our vendor partnerships to life by driving pipeline, enabling teams and ensuring strong governance and measurable outcomes.

What you’ll be doing

  • Own and manage the day-to-day vendor partnerships, acting as the central coordination point across the business
  • Drive pipeline growth by identifying opportunities, supporting deal progression and improving deal registration discipline
  • Partner closely with Sales to activate opportunities across existing clients, target accounts and key industries
  • Plan and coordinate go-to-market activity including campaigns, events, webinars and account-based marketing initiatives
  • Track and report on pipeline, campaign performance, certifications and overall partnership success metrics
  • Lead governance activities including internal reviews and quarterly business reviews (QBRs)
  • Coordinate enablement across Sales and Technical teams, including training, certifications and capability uplift
  • Ensure proof-of-performance requirements and vendor funding milestones are met and documented
  • Manage cross-functional stakeholders, align priorities and remove blockers to drive execution
  • Translate strategy into clear actions, ensuring accountability and follow-through across the business

Requirements

About you

  • Experienced in vendor, alliance or partner management within technology
  • Commercially minded, with the ability to influence pipeline and growth
  • Strong at stakeholder management and cross-functional coordination
  • Highly organised with a focus on execution and outcomes

Why join us?

  • Be part of a leading cyber security and IT services business backed by Infosys
  • Own a high-profile, vendor-funded strategic partnership
  • Work in a collaborative, fast-paced and growth-focused environment
  • Competitive salary + bonus + hybrid flexibility

If you thrive on building partnerships, driving results and making things happen - this is your role.

Benefits

We are serious about culture and it’s not just lip service. Here’s what you can expect:

  • Support to grow - structured onboarding, mentoring, and career development
  • Flexibility - hybrid working and the tools to do your best work anywhere
  • A respected name - we’ve got the creds, the awards, and the backing of Infosys
  • A place where you are seen - we celebrate wins, recognise effort and value diverse perspectives
  • Events, training, team days - because connection fuels success
The Missing Link

About The Missing Link

For over 28 years, The Missing Link has been a trusted technology partner to enterprise, government and high-growth businesses across Australia. Today, as part of global technology leader Infosys, we combine local expertise with world-class platforms to deliver innovation that scales.

Our strength is end-to-end delivery:

🔹 IT & Cloud: Build resilient infrastructure and cloud environments

🔹 Cyber Security: Defend with precision through proactive strategy and offensive testing

🔹 AI & Automation: Drive measurable business value with intelligent automation and AI enablement

Whether you're modernising your infrastructure, boosting productivity, or securing your environment, we make the complex simple, turning your technology vision into tangible business outcomes.

With 1,400+ certifications across 160+ vendor partners, our solutions are backed by deep expertise and trusted technology. We’re not just here to implement systems, we guide you through every step, simplify the complex, and secure what matters most.

What sets us apart:

✅ Infosys-backed global capability, locally delivered

✅ One of Australia’s most awarded and accredited IT consultancies

✅ CVE Numbering Authority, CREST and ISO27001 certified

✅ 98%+ CSAT and sub-30-minute SLA response

✅ End-to-end capability across cloud, cyber, infrastructure and AI

We are the missing link between where you are and where you want to be.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Artarmon, AU
Year Founded
1997
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