Job Description

*£3,000 sign on bonus* - £1,000 paid at three months, £1,000 on successful completion of six month-probation and £1,000 paid at twelve months completed service

About Us

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• Holiday accrual scheme & paid day off for your birthday

• Life Insurance Scheme

• Full range of motor discounts for service, sales & parts

• Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support

• Bike to work Scheme

• Professional development and recognition programme

• On-line discount site & life planning services

• Staff & Customer Referral schemes

The Role

The main purpose of a Vospers Vehicle Technician (MG Franchise) is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.

Carrying out Servicing, Repair and Maintenance Work

• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.

• Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.

• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.

• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.

• Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.

• Road test vehicles and diagnose problems as and when necessary.

• Ensure that all paperwork is completed accurately and promptly.

Performing Duties in a Safe and Economical Manner

• Carry out all duties with the highest regard of safety, quality, care and cleanliness.

• Observe all Health and Safety Procedures.

• Maintain work area, tools and equipment in a clean and safe state all times.

Work with Service Colleagues to create a successful team

• Inform Workshop Controller promptly of the need for any additional work and any repair difficulties so contact can be made with the customer.

• Advise Supervisors or Managers of any shortcomings in tools, equipment, systems or technical information.

• Instruct and train any trainee placed in your care in line with their needs and to Service Department standards.

• Respect your colleagues views and requests for assistance. Be constructive and helpful in discussions on new ideas that will improve procedures.

• Report anything that is damaged or suspicious circumstances to a manager immediately.

Location

Marsh Mills, Plymouth, MG Franchise

Salary

Dependent on experience and qualifications to be discussed at interview

Hours

Monday to Friday, with Saturday on a rota

Care - Accountability - Performance Respect - Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.