Job Description

Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.

Key Responsibilities:

• Customer scheduling and reception: Managing appointment bookings and welcoming customers to the workshop.
• Work order management Opening and closing work orders within the workshop system.
• Assessment of repair needs: Identifying customer requirements, estimating the scope and timeline of body and paint repairs, and determining additional necessary work.
• Insurance claim support: Assisting customers with the insurance claim process, including initial and supplementary damage reports, guarantee letters, and deductible procedures.
• Communication and documentation: Proactively communicating with customers and insurance companies, preparing and sending vehicle damage photos to obtain approvals and repair confirmations.
• Case file preparation and invoicing: Creating and organizing case files, preparing and sending invoices, securing payment guarantees, and archiving documentation upon case completion.

Qualification requirements

• Education: Minimum Level IV vocational qualification
• Vehicle knowledge: Basic knowledge of vehicle systems.
• Driving licence:Category B driving licence– active and independent driver
• Language: Basic knowledge of English and/or German.
• IT skills: Proficiency in computer use, particularly MS Office (Word, Excel).
• Advantage: Experience with Audatex (insurance assessment software).

Skills

• Communication Skills
• Customer Service
• Mechanical Skills
• Vehicle Diagnostics

What we offer:

Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities

Apply now!