Job Description

Are you ready to be a big part of something big?

Enjoy autonomy in your day-to-day work, supported by a team that values your expertise. Step away from the tools and take your skills on the road in a more flexible, people-focused role. Stay close to home, working standard business hours (Monday to Friday) with the occasional Saturday.

Join one of Australia’s largest safety inspection companies, RedBook Inspect - proudly part of carsales.

RedBook Inspect offers third-party inspections to a wide range of clients - whether it's helping buyers choose the right vehicle, ensuring rideshare cars are safe, or verifying assets for the finance sector.

With inspections across different locations, you’ll enjoy a regular change of scenery and a break from the routine of workshop life.

As part of carsales, we’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer for women.

We offer a wide range of flexible leave options and company benefits - including paid parental leave, refuel days, purchased leave, Sorry Business leave, paid income protection insurance, access to our employee share plan, and more.

What’s on offer

• A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
• We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, an AFR BOSS Best Place to Work, a Family Friendly Workplace, and WGEA Employer of Choice for Gender Equality.
• The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with.
• 18 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender affirming care leave.

What’ll you’ll be doing

• Completing Remote Video Assessments and generating reports on our purpose-built digital app.
• Understand and share expertise in both retail and business clients across a wide range of motor vehicles.
• Contacting customers to book in RVA’s and liaising with owners, sellers and buying customers about assessment reports.
• Responding to emails and phone calls promptly, in a professional manner using your strong verbal and written communication skills.
• Monitor the progress of bookings throughout the day, pre-empting and/or problem-solving any issues before or as they arise to create the best outcome and turnaround times for the customer.

Qualifications

What we’re looking for

• Experience in the automotive industry is desirable, ideally working with a large range of motor vehicles or caravans.
• A can-do, proactive work ethic and a result driven mindset - you’re happy to get involved with any task required to get the job done.
• We are a customer centric business so you will share this passion too and provide an exceptional level of service for our customers.
• High level attention to detail and fault-finding experience.
• Familiar with Apple iOS and Android Systems desirable.
• Ability to work well autonomously, keeping busy and value-add during quiet periods.
• Precise data entry skills.
• Ability to meet deadlines and use initiative, problem-solve and think on your feet.
• Demonstrate inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).

We welcome applicants from all backgrounds, including those returning to the workforce or transitioning from hands-on roles.

Additional Information

A few other things we want to let you know about...

• carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you need some adjustments to be at your best, let us know how we can provide you with additional support.
• We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
• We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
• Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.

So come and join our team - because every role is a big role in our plans to go big.