qode.world

Vehicle Engineer / Mechanic

qode.world  •  Ho Chi Minh City, VN (Onsite)  •  4 hours ago
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Job Description

We are hiring for this role on behalf of our client

Vehicle Repair Services Engineer

Location: Ho Chi Minh City, Vietnam

Workplace Type: Onsite

About Our Client

Our client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to deliver a seamless consumer experience powered by an integrated digital ecosystem.

Role Overview

The Vehicle Engineer / Mechanic is the technical hand of CGM on the vehicle and at the warehouse gate: technical acceptance of incoming parts, battery pack receiving check, vehicle inbound check and pairing, pre-dispatch PDI, tier-2 support to dealer technicians, internal repairs and the technical quality data that feeds the OEM.

The role works between the 3PL warehouse and the dealer network, on a roster set by the Aftersales Manager. Gate 2 technical decision; PDI pass or fail; inbound check pass or fail; internal repair execution within the approved tier.

The ideal candidate is a certified motorcycle or EV technician who works to a checklist, records what he does, and can explain a fault to a dealer technician over the phone.

1 - Warehouse Acceptance — Parts, Batteries, Vehicles

  • Perform technical acceptance of incoming parts before goods receipt is approved: part number and supersession against the order, genuine label, condition by sample per line and 100% for high-voltage and electrical parts; segregate and photograph defective or wrong parts for the supplier claim.
  • Check battery packs on receipt per serial: count, serial against the shipment list, casing and ports, impact / water / heat indicators, error codes and state of charge on the diagnostic tool; report damage within 24 hours.
  • Perform the inbound vehicle check per VIN: visual and functional check, firmware, diagnostic read; pair battery packs to the vehicle and record pack serials; raise inbound defect claims with evidence within the OEM window.

2 - Pre-dispatch PDI

  • Perform PDI per VIN on the PDI request: walkaround, packs and serials, firmware, no active fault code, charge state, accessories, open recall and bulletins applied.
  • Record the PDI pass reference per VIN; a vehicle does not leave the warehouse without it.
  • Route PDI failures to the internal repair order and report the failure cause for quality data.

3 - Tier-2 Technical Support & Gate 2

  • Give tier-2 support to dealer technicians within the service level: diagnosis guidance, fault-code interpretation, repair method.
  • Make the Gate 2 decision before high-voltage work, BCU replacement, repeat failures and repairs above the value threshold.
  • Escalate tier-3 cases to the OEM technical channel with complete evidence; track the answer.

4 - Internal Repairs & Demo Fleet

  • Repair transit-damaged, PDI-failed and returned units on an internal repair order, with cost recorded by tier; return the unit to stock as new.
  • Prepare, inspect and repair demo and test-ride units; keep demo and sales batteries separate.
  • Retire demo units on inspection for the Aftersales Manager's decision.

5 - Quality Data & Technical Bulletins

  • Build the monthly quality pack with the Service Admin: tier-3 cases, repeat faults, claims by part, fault-code frequency, transit-repair log.
  • Draft technical service bulletins from field findings for the Aftersales Manager's approval.
  • Propose parts-master corrections from repair findings.

6 - Battery Care & Field Support

  • Perform battery-care visits to dealer stock on the schedule set by the Aftersales Manager; swap and log packs; report deviations.
  • Support the Field Service & Training Specialist on site at dealers when rostered.
  • Handle battery referral cases at points within the rule: the pack is never opened at a point.

Qualification

  • Three levels: Junior (inbound check, PDI, internal repair under supervision) · Senior (tier-2 support, Gate 2 decision) · Chief (tier-3 escalation to the OEM, technical bulletins, quality pack lead) — level set on hiring by experience and certification
  • 3–6 years as a motorcycle, scooter or EV technician; electric two-wheeler or high-voltage experience strongly preferred
  • Able to pass the OEM high-voltage and diagnostic-tool certification within the first months
  • Comfortable with diagnostic software, firmware updates and structured checklists
  • Valid motorcycle licence; willing to travel within the city and work on a roster between warehouse and dealers
  • Basic written English for technical bulletins and OEM tickets; fluent Vietnamese
  • Vocational or technical diploma in automotive or electrical engineering

Personal Attributes

  • Precise and checklist-driven
  • Records what he does
  • Patient with dealer technicians
  • Safety-conscious around high-voltage systems
  • Hands-on and reliable
qode.world

About qode.world

We revolutionize how talent finds meaningful careers by harnessing the power of data and automation. Our platform utilizes LLMs to parse resumes and reconstruct queries, transforming unstructured data into actionable insights. This enables us to build robust data moats, such as creating 'Private Talent Pools' for recruiters where autonomous agents enrich candidate profiles.

By automating high-volume recruiting workflows, we reduce the marginal cost of work to zero. Agents match profiles to job descriptions, find contact information, and send personalized messages and schedule interviews automatically, significantly decreasing the time to close. Additionally, we transcribe the interviews and make the data searchable, making hiring decisions more objective.

We drive confidence by raising the quality bar for job seekers. We automate technical exercises such as coding tests, evaluate candidates on merit, providing recruiters with pass/fail scores and qualitative feedback.

We also provide Exclusive or Retained Recruitment services, offering specialized recruitment with no upfront cost or a retained model with a partial fee, ensuring exclusivity and dedicated support throughout the hiring process.

Our Fractional Head of People and HR Advisory services offer flexible, strategic support through part-time or interim roles, as well as comprehensive advisory services to guide crucial HR decision-making.

Lastly, our HR Due Diligence process provides thorough insights into the HR frameworks of target companies, helping mitigate risks across the board.

How do you envision the future of recruiting with the integration of such advanced technologies?

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Singapore , SG
Year Founded
2023
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