Job Description

About the Role

BYD Cannington is looking for a professional, motivated and customer-focused Trade In Specialist to join our growing team. This full-time role is ideal for someone who enjoys building relationships, assessing vehicles, negotiating outcomes, and helping guests seamlessly transition into their next vehicle.

As a key member of our sales team, you will be responsible for managing trade-in opportunities, conducting vehicle appraisals, purchasing vehicles, and supporting the dealership's used vehicle inventory requirements. Your ability to accurately assess vehicle value, build trust with guests, and identify sales opportunities will directly contribute to the dealership's success.

This role suits someone who is commercially minded, confident communicating with a wide range of people, and passionate about delivering outstanding customer experiences.

What you will be doing:

• Conduct detailed vehicle appraisals and assess trade-in opportunities
• Determine market-appropriate vehicle values based on condition, history and current market trends
• Build strong relationships with guests throughout the trade-in and valuation process
• Manage incoming appraisal leads from online, phone and walk-in enquiries
• Negotiate trade-in and vehicle purchase offers professionally and effectively
• Work closely with the sales team to maximise vehicle sales and trade conversion opportunities
• Accurately complete valuation documentation and vehicle acquisition records
• Monitor used vehicle market trends, competitor activity and pricing movements
• Ensure all acquisitions meet company processes, compliance requirements and profitability targets

What's in it for you:

• Competitive remuneration package with performance-based incentives
• Fully maintained company vehicle
• On-site parking
• Represent an exciting and innovative automotive brand
• Team member discounts across automotive products and services
• Stable, full-time employment with opportunities for progression
• Be part of a large, multi-national automotive group with dealerships and brands across Australia, New Zealand and beyond, giving you real opportunities to move, grow or change brands over timeAccess ongoing training through our Learning Together program, including technical courses, personal development and career support throughout your employment
• Use the Telus Health MyCoach Employee Assistance Program for confidential support across mental health, physical health and nutrition, financial advice, family and relationship support, and stress managementTake advantage of a wide range of employee benefits including discounts on vehicle purchases, parts and servicing, private health insurance, Crown Perth accommodation, plus additional paid parental leave for eligible team members

Skills & Experience:

• Previous experience in vehicle buying, trade-ins, used vehicle sales, automotive sales or a similar role
• Proven ability to negotiate and build rapport with customers
• Excellent communication and relationship-building skills
• Strong commercial awareness and attention to detail
• Ability to work independently while contributing to a collaborative team environment
• Highly organised with the ability to manage multiple priorities
• Confidence using dealership management systems and online vehicle valuation platforms
• Professional, driven and customer-focused approach
• Current manual driver's licence and Australian working rights

Eagers Automotive is Australia’s largest automotive retailer, with over 9,000 team members across 300 dealerships across Australia, New Zealand and Canada. Representing 33 car brands and 11 truck and bus brands, we are driven by a commitment to outstanding guest experiences.

Click Apply to submit your application today.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive - Moving together.