Job Description

The VDI Consultant is a specialized technical expert embedded within the customer’s IT environment for a 12-month engagement. This role focuses on the design, deployment, optimization, and support of  VDI solutions, primarily using VMware Horizon, Citrix, and Microsoft technologies. The consultant works under the direction of the onsite customer, ensuring virtual desktop environments are secure, scalable, and aligned with business needs.

Responsibilities

Daily Tasks (Directed by Onsite Customer):

• Monitor and maintain VDI environments (e.g., VMware Horizon, Citrix Virtual Apps and Desktops)
• Troubleshoot user access issues, performance bottlenecks, and application delivery problems
• Perform health checks, patching, and capacity planning
• Support endpoint devices including thin clients, zero clients, and mobile access
• Document daily activities, incidents, and system changes

Design & Deployment:

• Assist in designing and implementing VDI architectures using Partner infrastructure (PowerEdge, VxRail, PowerStore)
• Configure and deploy virtual desktops and application pools
• Integrate App Volumes, User Environment Manager (UEM), and profile management tools

Optimization & Performance:

• Analyze performance metrics and recommend improvements
• Implement automation scripts (e.g., PowerShell) for provisioning and monitoring
• Support GPU-accelerated VDI for multimedia-rich applications

Security & Compliance:

• Ensure VDI environments meet security standards and compliance requirements
• Configure policies for access control, USB redirection, and endpoint security

Collaboration & Knowledge Transfer:

• Work closely with customer IT teams and Partner support
• Provide training and documentation to customer staff
• Participate in change management and project planning meetings

Requirements

• US Citizenship
• Top Secret Clearance
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 5+ years of experience in VDI design, deployment, and support
• Expertise in VMware Horizon View, vSphere Hypervisor (ESXi), vCenter, Citrix, Microsoft AVD, and Dell infrastructure
• Strong scripting skills (PowerShell, Python) for automation and monitoring
• Familiarity with Active Directory, SCCM/Intune, and M365 administration
• Excellent communication and problem-solving skills

Desired Skills

• VMware Certified Professional – Desktop and Mobility (VCP-DTM)
• Citrix Certified Associate/Professional
• Dell EMC Proven Professional
• ITIL Foundation

About Us

For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ