Job Description

Job Title: Van / Valet Driver

The Van/Valet Driver is responsible for safely transporting guests and providing exceptional first impressions through courteous valet and transportation services. This role requires professionalism, strong customer service skills, and a commitment to safety and efficiency.

Key Responsibilities

Guest Transportation

• Safely operate company vans/shuttles to transport guests to and from designated locations (e.g., airport, local attractions, parking areas)
• Follow scheduled routes and maintain punctual pick-up/drop-off times
• Assist guests with luggage and provide information about local areas when appropriate

Valet Services

• Greet guests promptly and professionally upon arrival and departure
• Park and retrieve guest vehicles efficiently and safely
• Maintain accurate records of vehicle locations and keys
• Inspect vehicles for pre-existing damage and report any incidents

Customer Service

• Deliver a high level of hospitality and professionalism at all times
• Respond to guest inquiries, requests, and concerns promptly
• Represent the property in a positive and welcoming manner

Safety & Compliance

• Adhere to all traffic laws and company safety policies
• Conduct routine vehicle inspections and report maintenance issues
• Maintain a clean, organized, and presentable vehicle at all times

Operational Support

• Assist with luggage handling, door service, and other front-of-house duties as needed
• Communicate effectively with front desk and bell staff to coordinate guest services

Qualifications

• Valid driver’s license with a clean driving record
• Ability to operate both automatic and manual transmission vehicles (preferred)
• Previous valet, driving, or hospitality experience is a plus
• Strong communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand, walk, and run for extended periods
• Ability to lift and carry luggage (up to 50 lbs)
• Comfortable working outdoors in various weather conditions

Key Competencies

• Customer-focused mindset
• Attention to detail and safety awareness
• Reliability and punctuality
• Professional appearance and demeanor

Equal Opportunity Employment

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the organizations comply with applicable state and local laws governing nondiscrimination in employment in every location in which it has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and compensation.